GENERAL MANGER, BRANCH MANAGER

Key Responsibilities:

• Oversee daily branch operations, ensuring efficiency and compliance with company policies.
• Lead, motivate, and manage branch team to achieve sales and performance targets.
• Develop and implement sales strategies to increase branch revenue.
• Build and maintain relationships with clients, agents, and suppliers.
• Ensure exceptional customer service and resolve customer issues or complaints.
• Manage branch finances, including budgeting, expenses, and profitability.
• Monitor branch performance and prepare regular reports for management.
• Recruit, train, and develop branch staff to improve their performance.
• Execute local marketing campaigns and promotions to drive brand visibility.

Ensure adherence to travel regulations and industry standards.

Requirements:
Minimum 3-5 years experience in branch management/ General Management, in the tours and travels industry.

• Preferred Male candidate only
• Strong leadership, communication, and interpersonal skills.
• Proficiency in MS Office and travel-related software.
• Strong problem-solving and decision-making abilities.
• Knowledge of travel services, packages, and industry trends.
• Proven sales and target achievement experience.

Job locations: Kollam & Kochi.

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Experience:

• Travel & Tourism Industry: 2 years (Required)

Work Location: In person