Lead the design and delivery of high-quality travel packages and guided tours. Manage end-to-end tour operations, including itinerary planning, vendor coordination, staffing, and logistics. Oversee and mentor tour managers, guides, and operational staff to ensure consistent service excellence. Build and maintain strong relationships with hotels, transport services, attractions, and local partners. Monitor customer satisfaction and address concerns to ensure 5-star experiences. Analyze market trends and customer data to improve tours and develop new offerings. Ensure compliance with international travel regulations, visa policies, and health & safety standards. Manage budgets, financial forecasting, and cost control to ensure profitability. Coordinate with marketing and sales teams to promote tour packages and increase bookings. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person

Key Responsibilities: Oversee daily branch operations, ensuring efficiency and compliance with company policies. Lead, motivate, and manage branch team to achieve sales and performance targets. Develop and implement sales strategies to increase branch revenue. Build and maintain relationships with clients, agents, and suppliers. Ensure exceptional customer service and resolve customer issues or complaints. Manage branch finances, including budgeting, expenses, and profitability. Monitor branch performance and prepare regular reports for management. Recruit, train, and develop branch staff to improve their performance. Execute local marketing campaigns and promotions to drive brand visibility. Ensure adherence to travel regulations and industry standards. Requirements: Minimum 2 years experience in branch management, in the tours and travels industry. Strong leadership, communication, and interpersonal skills. Proven sales and target achievement experience. Knowledge of travel services, packages, and industry trends. Proficiency in MS Office and travel-related software. Strong problem-solving and decision-making abilities. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Experience: Travel & Tourism Industry: 2 years (Required) Work Location: In person