General Manager – Sales & Operations

5 - 8 years

14 - 18 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Job Summary

General Manager Sales & Operations

The role involves driving sales, managing team performance, coordinating deliveries, overseeing finance and vendor relations, and ensuring compliance with Yamaha SOPs.

Key Responsibilities

  1. Sales & Target Achievement

  • Achieve monthly and yearly sales targets for all 3 branches.
  • Drive enquiry generation and manage conversions.
  • Allocate targets to branches and monitor performance.
  1. Manpower Management & Training

  • Hire, train, and manage sales staff across branches.
  • Conduct product training and skill development programs.
  • Set performance goals and implement incentive plans.
  1. Delivery & Vehicle Operations

  • Oversee vehicle delivery, stock movement, and billing accuracy.
  • Ensure compliance with delivery SOPs, RTO processes, and documentation.
  1. Finance & Loan Operations

  • Coordinate with finance teams and vendors for loan approvals.
  • Ensure accurate processing of finance offers and claims.
  1. Reporting & OEM Coordination

  • Prepare sales and performance reports for senior management.
  • Coordinate with Yamaha corporate for vehicle booking and load requirements.
  • Ensure compliance with all Yamaha audits and SOPs.
  1. Marketing & Branding

  • Plan marketing activities to increase foot traffic and sales.
  • Oversee promotional campaigns and Yamaha events (roadshows, branding, etc.).
  1. Admin & Inter-Department Coordination

  • Work with Admin, Accounts, and Security teams to ensure smooth operations.
  • Ensure compliance with internal processes and RTO, billing, and security SOPs.
  1. Customer Satisfaction & Market Reputation

  • Ensure top-notch customer experience across branches.
  • Improve customer reviews and maintain a strong market reputation.

Required Qualifications & Skills

  • Education:

    Graduate (MBA/Engineering preferred).
  • Experience:

    5-8 years in OEM automobile operations (min. 3 years in senior leadership).
  • Skills:

    Leadership, team management, communication, financial acumen, problem-solving.
  • Computer Skills:

    MS Office proficiency; knowledge of dealership management systems.

Personal Attributes

  • Strong decision-making and problem-solving skills.
  • Ability to lead teams and drive performance.
  • Well-organized, process-oriented, and result-driven.

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