General Manager Hospital

General Manager – TRUE Hospitals

Location: Gurgaon
Start Date: 1st November 2025

About the Role

TRUE Hospitals is launching a new boutique multi-specialty hospital in Gurgaon, with a strong focus on patient-centric care and day-care surgeries. We are seeking an experienced General Manager (Hospital Operations) who will lead the entire hospital operations, manage a 30+ member staff including doctors, and ensure smooth functioning of all departments. The GM will be fully accountable for P&L ownership, patient experience, and overall business growth of the hospital.

Key Responsibilities

• End-to-end hospital operations management – OPD, IPD, OT, Pharmacy, Diagnostics, and Support Services.
• Build and deliver an exceptional patient experience across all touchpoints.
• Lead, mentor, and manage a 30+ member hospital team, including doctors, nursing staff, RMOs, technicians, and support staff.
• Drive business strategy, growth, and revenue performance in line with hospital goals.
• Manage hospital P&L with full accountability, including cost control and revenue enhancement.
• Oversee compliance, safety protocols, and quality standards (NABH alignment preferred).
• Develop strong doctor engagement, referral systems, and partnerships with the local medical ecosystem.
• Ensure efficient resource utilization, SOP implementation, and technology adoption to streamline hospital operations.

Must-Have Qualifications & Skills

• 5–10 years of proven experience in hospital operations management (multi-specialty or day-care hospital experience preferred).
• Strong understanding of hospital P&L, unit economics, and business performance management.
• Excellent leadership and communication skills to engage with doctors, staff, and patients.
• Ability to design and execute strategic plans for hospital growth and efficiency.
• Passion for patient-first healthcare delivery with empathy and professionalism.
• Strong organizational skills to handle multi-specialty hospital functions independently.

What We Offer

• Opportunity to be a founding leader of a new boutique hospital under the TRUE Hospitals network.
• High ownership role with complete responsibility for hospital operations and P&L.
• Exposure to working with leading doctors, investors, and healthcare innovators.
• Growth opportunities as TRUE Hospitals scales across NCR and India.

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,500,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Application Question(s):

• What is your current monthly Salary?
• Team size you have managed till date?

Experience:

• Hospital: 4 years (Preferred)

Work Location: In person