General Manager Crm(After sales)

16 - 25 years

15 - 20 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities:

Key Skills & Qualifications

- 16+ years of experience in CRM, customer lifecycle management, or digital transformation.

- Proven success in leading enterprise-level CRM programs and multi-channel engagement strategies.

- Strong understanding of data analytics, customer segmentation, and marketing automation.

- Deep hands-on experience with leading CRM platforms (Salesforce preferred).

- Strong leadership, communication, and stakeholder management skills.

- Ability to think strategically while executing with precision.

- Experience working with global teams and large-scale transformation projects.

Preferred candidate profile

The ideal candidate brings deep experience building CRM functions from the ground up, managing global teams, and integrating advanced technologies (AI, automation, analytics) to enhance customer value and business performance.

Contact HR:6309607444

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