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0 years
2 - 3 Lacs
Vijayawāda
On-site
Job Responsibilities: Make airline reservations, issue, reissue and cancel tickets using Global Distribution Systems (e.g., Amadeus, Sabre, Galileo, etc.) Handle domestic and international air ticket bookings and fare quotations Ensure all ticketing processes comply with airline rules and company policies Assist clients with date changes, refunds, cancellations and revalidations Generate and send itineraries and invoices to clients Coordinate with airlines and travel partners to resolve issues Provide excellent customer service before, during and after the booking Requirements: Proven experience using at least one major GDS/CRS (e.g., Amadeus, Sabre, Galileo) Good understanding of airline fare rules, reissue/revalidation processes, and refund procedures Strong communication skills in English (and local language, if needed) Attention to detail and ability to work under pressure Basic computer proficiency (MS Office, email handling, etc.) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Night shift Weekend availability Supplemental Pay: Shift allowance Work Location: In person
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
Gurugram
Work from Office
Responsibilities: Manage domestic & international ticket bookings using Amadeus, Sabre & Galileo. Provide exceptional customer service with focus on client satisfaction. Cafeteria Travel allowance Health insurance Sales incentives Annual bonus Performance bonus Retention bonus Mobile bill reimbursements Accessible workspace
Posted 2 weeks ago
2.0 - 7.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Positions: Travel Consultant / Sr. Travel Consultant Location : Akbar Travels Pvt Limited #58, 3rd Floor, 2nd Cross, Residency Road Bengaluru 560025 Karnataka. Contact : +91 9980740259 Email: hrm@akbartravels.me Key Responsibilities: Handle domestic & international bookings flights, hotels, cars, and related services. Process ticket issuance, reissuance, cancellations, and refunds using GDS systems (Amadeus/Sabre/Galileo). Manage fares and bookings for Low-Cost Carriers (LCC) and NDC-based airline content . Ensure compliance with travel policies , fare rules, and visa requirements. Manage schedule changes , delivering excellent customer service. Stay updated with airline contracts, promo fares, and industry regulations . Provide post-travel support and handle feedback or complaints professionally. Requirements: 2 to 4 years of experience in travel consulting and GDS ticketing. Proficiency in Amadeus, Sabre, or Galileo systems. Deep knowledge of ticketing processes including issuance, reissuance, and refunds . Strong customer service and communication skills . Ability to work under pressure and handle urgent issues efficiently. Attention to detail and strong organizational abilities. Certification in Travel & Tourism is a plus. Why Join Akbar Travels? Work with one of the leading travel agencies in the country. Opportunity to manage diverse and global travel itineraries . Be part of a customer-focused, dynamic team . Please share your resume at hrm@akbartravels.me. You can also contact 9980740259
Posted 2 weeks ago
0.0 - 31.0 years
1 - 5 Lacs
Green Park, New Delhi
On-site
Roles and Responsibilities of a Travel Sales Executive: 1. Sales and Client Acquisition Sell travel packages (flights, hotels, tours, insurance, visas) to individual or corporate clients. Proactively generate leads and follow up with inquiries. Meet or exceed sales targets set by the company. 2. Customer Service Provide personalized travel advice and itinerary planning. Handle customer queries before, during, and after travel. Resolve complaints and ensure a high level of customer satisfaction. 3. Travel Planning and BookingArrange and book travel products such as flights, accommodations, transportation, and excursions. Provide detailed information on destinations, weather, customs, and travel regulations. Use booking systems like GDS (e.g., Amadeus, Sabre, Galileo) or online travel portals. 4. Market and Product Knowledge Stay up-to-date with travel trends, promotions, airline schedules, and visa requirements. Develop knowledge of new destinations, hotels, or services to offer clients informed options. 5. Reporting and Documentation Maintain records of bookings, payments, and client profiles. Prepare regular sales reports for management. Issue invoices, travel documents, and follow up on payments. 6. Relationship Management Build long-term relationships with clients to encourage repeat business. Collaborate with suppliers (hotels, airlines, tour operators) for the best deals. 7. Marketing and Promotion Promote travel packages via social media, email campaigns, and networking events. Participate in travel fairs, trade shows, or promotional events.
Posted 2 weeks ago
0 years
1 - 1 Lacs
India
On-site
At Chaukhamba Travels, we specialize in crafting memorable travel experiences for individuals, families, and corporate clients. Whether it's leisure vacations, business trips, or destination events, our team delivers expert planning and seamless travel solutions. We are now looking for a dynamic and results-driven Sales Executive to join our growing team. Key Responsibilities: - Promote and sell domestic travel packages to individual and corporate clients. - Respond to inbound customer inquiries via phone, email, and walk-ins. - Proactively generate new leads and convert them into sales. - Understand client needs and offer tailored travel solutions, including flights, hotels, tours, visas, and travel insurance. - Meet and exceed monthly and quarterly sales targets. - Build and maintain strong customer relationships to encourage repeat business and referrals. - Keep up to date with travel trends, regulations, and destinations. - Work closely with internal departments (ticketing, operations, customer service) to ensure smooth booking and customer satisfaction. Requirements: - Proven experience in travel sales, customer service, or a related field. - Strong communication, negotiation, and interpersonal skills. - In-depth knowledge of travel products and global destinations. - Proficiency with GDS (Amadeus, Galileo, Sabre) is a plus. - Ability to work under pressure and achieve targets. - Fluency in English; additional languages are a plus. What We Offer: - Competitive salary with attractive commission structure. - Ongoing training and career development. - Travel perks and discounts. - A supportive and energetic team environment. - Opportunities to attend travel expos and familiarization trips. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month
Posted 2 weeks ago
5.0 years
7 Lacs
India
On-site
Job Title: Travel Operations Manager Location: Shilgoan, Diva Thane We are looking for a dynamic and detail-oriented Travel Operations Manager to lead and optimize our travel operations processes. As a key part of our operations team, you will ensure seamless travel bookings, manage supplier relationships, support automation initiatives, and deliver an exceptional experience to our B2B and B2C clients. You will collaborate closely with product, tech, and customer support teams to drive operational excellence across our travel tech platform. Key Responsibilities: Oversee day-to-day operations related to flight, hotel, and holiday bookings across the platform. Monitor and manage PNRs, cancellations, modifications, refunds, and rescheduling processes. Work with tech teams to identify operational pain points and improve automation and workflows. Maintain strong relationships with GDS (e.g., Amadeus, Sabre) and non-GDS suppliers, aggregators, and consolidators. Handle escalations, service issues, and ensure SLAs are met for customer queries and transactions. Implement SOPs and process enhancements to improve operational efficiency and reduce turnaround time. Collaborate with QA, Product, and Engineering teams to identify bugs or integration issues with booking engines. Manage a team of operations executives and support their training, performance tracking, and growth. Provide data-driven reports to leadership on operations KPIs, supplier performance, and user behavior. Stay updated with travel industry trends, OTA practices, and regulatory guidelines (e.g., DGCA, IATA). Requirements: Bachelor’s degree (preferably in Travel, Tourism, Business Administration, or Hospitality). 5+ years of experience in travel operations; experience in a travel tech company/OTA/SaaS is a plus. Hands-on experience with GDS tools (Amadeus/Sabre/Galileo), hotel booking platforms, and DMC APIs. Strong understanding of end-to-end booking processes (flights, hotels, ancillaries). Excellent leadership, communication, and problem-solving skills. Proficiency with Excel, CRM tools, and ticketing systems (e.g., Freshdesk, Jira). Exposure to tech-driven process automation and dashboards is preferred. Ability to thrive in a fast-paced, agile, and collaborative environment. Preferred Qualifications: Knowledge of multi-tenant SaaS architecture in travel domain. Prior experience working with mid-office/back-office tools. Certification in travel management, IATA, or PMP (preferred but not mandatory). Job Type: Full-time Pay: Up to ₹60,000.00 per month Benefits: Provident Fund Work Location: In person
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
punjab
On-site
As a Travel Sales Executive in Flight Ticketing, particularly specializing in India to USA travel, your main responsibility will be selling flight tickets and providing travel solutions to customers for their journeys between the two countries. You will be tasked with understanding customer needs, recommending suitable flight options, and finalizing bookings. Exceptional customer service is key, as you will handle inquiries, resolve booking-related issues, and address changes or cancellations in travel plans through various communication channels. You are expected to stay well-informed about flight schedules, routes, fares, and airline policies related to India-USA travel. Being aware of any special offers, promotions, or discounts available to customers will be necessary. Efficiently managing booking processes, including issuing tickets, managing reservations, and ensuring transaction accuracy using computerized reservation systems, is also part of your role. Meeting or surpassing sales targets set by the company is crucial. This may involve proactive engagement with potential customers, lead generation, and converting inquiries into bookings. Ensuring all necessary documentation, such as visas and passports, is in order for customers traveling between India and the USA, and complying with legal and regulatory requirements related to international travel is essential. Collaboration within the team is important, as you will work closely with other team members like travel agents, tour operators, and customer service representatives to offer comprehensive travel solutions to customers. Ongoing learning is encouraged to keep up with industry trends, airline regulations, and travel sector developments through training programs, workshops, or seminars to enhance your skills and knowledge. The ideal candidate should have a minimum of 6 months to 2 years of experience in generating leads, working with GDS (Global Distribution System) such as Amadeus, Galileo, and Sabre. Ultimately, your role as a Travel Sales Executive in Flight Ticketing is crucial in ensuring smooth and enjoyable travel experiences for customers, driving sales, and ensuring their satisfaction. If you are interested, please share your CV at hr@aviantravels.com. This is a full-time position located in Mohali with benefits including provided food, paid sick time, a yearly bonus, and working hours from Monday to Friday during night shifts. Proficiency in English is preferred, and the work location is in person.,
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Handle inbound reservation inquiries via phone, email, and other channels Assist customers with reservation modifications, cancellations, and special requests Provide detailed information on services, pricing, and booking policies Required Candidate profile Collaborate with other departments to ensure availability and resolve issues
Posted 2 weeks ago
2.0 - 3.0 years
3 Lacs
Pathanāmthitta
On-site
Job Summary: We are looking for an experienced and detail-oriented Senior sales Executive to manage and issue international and domestic flight tickets for our Pathanamthitta serah travel and tours Pvt Ltd branch . The candidate must have hands-on experience with GDS systems (Amadeus, Galileo, Sabre) and a strong understanding of fare rules and reissuance processes Key Responsibilities Drive B2C and B2B sales for travel services Use GDS platforms (Amadeus, Galileo, etc.) efficiently Ensure accuracy in ticket issuance, PNR management, and documentation Handle walk-in and online customer inquiries Convert leads into confirmed bookings Achieve monthly and quarterly sales targets Build and maintain strong client relationships Requirements: Minimum 2-3 years of proven sales experience in the travel industry Proficient in GDS platforms (Amadeus / Galileo / Sabre) Strong knowledge of airline fare rules, cancellation, refund, and reissue policies Proficiency in English and Malayalam (preferred) Job Type: Full-time Pay: From ₹25,000.00 per month Work Location: In person Application Deadline: 31/07/2025 Expected Start Date: 22/07/2025
Posted 2 weeks ago
2.0 years
4 Lacs
Mohali
On-site
Job description Job Title: Travel Consultant (2 Years Experience -Night Shift) Location: Mohali Job Type: Full-Time | Night Shift Salary: Competitive | Based on Experience About the Role: We are seeking a skilled and enthusiastic Travel Consultant with at least 2 years of professional experience to join our team during day shift hours. If you're passionate about travel, have a keen eye for detail, and enjoy helping clients plan their ideal getaways or business trips, we’d love to hear from you! Key Responsibilities: Assist clients in planning and booking travel arrangements including flights, hotels, tours, visas, and car rentals Offer expert advice on travel destinations, products, and services Customize travel packages to meet client needs and budget Use GDS systems (e.g., Amadeus, Sabre, Galileo) to book and manage travel Ensure smooth travel experiences by resolving issues or last-minute changes Maintain up-to-date knowledge of travel regulations, safety guidelines, and destination updates Upsell travel insurance, upgrades, and additional services where applicable Manage customer inquiries via phone, email, or in-person during day shift hours Qualifications: Minimum 2 years of experience as a Travel Consultant or in a similar role Proficiency in at least one GDS system . Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Ability to work independently and as part of a team Passion for travel and customer service Job Type: Full-time Pay: Up to ₹41,524.68 per month Work Location: In person
Posted 2 weeks ago
1.0 years
1 Lacs
Bhubaneshwar
On-site
Job Title: Ticketing Executive Company: Aaryan Leisure & Holidays Pvt. Ltd. Location: Bhubaneswar Experience Required: Minimum 1 Year Job Type: Full-time Role Description Aaryan Leisure & Holidays is looking for a skilled Ticketing Executive with at least 1 year of experience in the travel industry. The ideal candidate should be proficient in issuing, reissuing, and canceling air tickets (both domestic & international) while ensuring smooth travel arrangements for our clients. You will work closely with our travel consultants and operations team to provide exceptional service. Company Description Established in June 2004 , Aaryan Leisure & Holidays is one of Eastern India’s leading travel companies , offering customized and premium travel experiences. With 20 years of expertise and offices in Kolkata, Amritsar, and Bhubaneswar, we specialize in crafting unique itineraries, seamless ticketing services, and luxury travel solutions worldwide. Key Responsibilities ✔ Issuing, reissuing, and canceling domestic & international air tickets. ✔ Handling fare calculations, ticket refunds, and exchanges. ✔ Coordinating with airlines for PNR management, schedule changes, and fare rules . ✔ Assisting clients with best fare options and travel routes. ✔ Managing GDS systems like Galileo ✔ Maintaining records of ticket bookings and customer preferences. ✔ Working closely with the operations & customer service team for seamless travel arrangements. Qualifications & Skills Minimum 1 year of experience in ticketing with a travel agency. Hands-on experience with GDS (Amadeus, Galileo, or Sabre) . Strong understanding of fare rules, ticket cancellations, and reissues . Excellent communication and problem-solving skills. Ability to handle multiple bookings and work under deadlines. Customer-focused with attention to detail. What We Offer Opportunity to work with a leading travel company . Growth opportunities in a dynamic industry. Collaborative and supportive work environment. Exposure to the latest airline booking technologies. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Benefits: Provident Fund Application Question(s): What was your last paid salary, and what is your expected salary? Experience: Airline ticketing: 1 year (Required) Client communication: 1 year (Required) travel agency working: 1 year (Required) Work Location: In person
Posted 2 weeks ago
5.0 years
3 - 4 Lacs
Madurai
On-site
Full job description A leading travel agency requires a travel consultant . The candidate should have a minimum of 5 yrs experience. Assist clients in planning and booking Domestic and International Air Tickets tailored to their preferences and budget. Proven experience as a Ticketing Executive with core knowledge of Softwares like Sabre, Amadeus and Galileo, preferably specializing in domestic & international sectors. Knowledge in Passport / Visa processing is preferrable Job Types: Full-time, Permanent Schedule: Day shift Experience: total work: 5 years (Preferred) Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Experience: total work: 5 years (Preferred) Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 19/07/2025
Posted 2 weeks ago
2.0 - 5.0 years
0 Lacs
Coimbatore
On-site
Job Title: Ticketing Executive (Experienced) Industry: Travel and Tourism Department: Air Ticketing / Reservation Location: Coimbatore, Tamil Nadu. Experience Required: Minimum 2 to 5 years of experience in Domestic and International Ticketing Job Summary: We are looking for a detail-oriented and experienced Ticketing Executive to join our travel operations team. The ideal candidate will be responsible for managing air ticket bookings , handling changes or cancellations , and ensuring customer satisfaction through expert ticketing and travel solutions. A solid knowledge of GDS systems (Amadeus, Galileo, Sabre) and fare construction is essential. Key Responsibilities: · Handle domestic and international air ticket bookings using GDS systems like Amadeus, Galileo, or Sabre. · Issue, re-issue, and cancel air tickets based on client requests and airline guidelines. · Provide clients with flight itineraries , fare quotes , and travel solutions in a timely manner. · Ensure accurate data entry of booking details and ticketing information. · Coordinate with airlines for fare rules, seat availability, group bookings, and special service requests. · Handle refunds , PNR modifications , revalidations , and schedule changes efficiently. · Monitor airline fare updates, route changes, and promotions. · Support clients with pre-travel information , including baggage rules, check-in guidelines, and visa requirements if needed. · Manage ticketing for corporate and leisure clients , ensuring high standards of service. · Maintain daily reports of ticketing transactions and share updates with the sales or accounts team. · Assist the sales team with travel planning and customized itineraries. · Ensure high standards of customer service and quick resolution of complaints or booking issues. Required Skills & Competencies: · In-depth knowledge of GDS software (Amadeus, Galileo, or Sabre). · Strong understanding of airfare structures , fare rules , and airline policies . · Excellent communication skills (verbal & written). · Good customer service and interpersonal skills . · Ability to multi-task , manage time effectively, and work in a fast-paced environment. · Strong problem-solving and decision-making abilities. · Accuracy and attention to detail in documentation and ticketing. Educational Qualification: · Graduate (preferably in Travel & Tourism / Hospitality / Aviation). · Certification from IATA ticketing courses (preferred). Working Conditions: · Full-time , with flexibility in working hours based on client requirements or urgent bookings. · May require weekend or holiday support for urgent cases. Salary: · Based on experience and skills – 15k -35k. Job Type: Full-time Pay: From ₹393.48 per day Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Travel planning: 2 years (Preferred) Expected Start Date: 19/07/2025
Posted 2 weeks ago
0 years
3 - 4 Lacs
Mummidivaram
On-site
:Designation - CX Agent Job Requirement Experience in B2B (Agency or Corporate) client management. Should be an excellent team worker with good communication skills. Need to have effective Telephone and Email etiquettes. Need to be a quick learner around the functionality of the product and be able to use different troubleshooting techniques. Need to have excellent understanding knowledge of Travel Technology (computer reservations systems (CRS), GDS systems and e-travel), Amadeus and Galileo. Need to be proficient in English & Hindi; knowledge of additional languages is an advantage. Need to have exemplary customer service skills with an ability to present, persuade and communicate effectively. Having knowledge about Visa, Train/Bus, Cabs, Packages will be an additional advantage. Should have knowledge about TC areas, Airline code, City code, Type of fares. Having timely travel restriction knowledge would be an advantage. IATA certification will be an added advantage. Ready to work in shifts. Maintain relationships with clients by providing support, information and guidance. --- Job Responsibility Responsible for inbound and outbound calls and assisting guests with their queries within the defined TAT. Responsible for responding to guest emails and feedback as per the agreed TATs. Responsible to execute clearing of the backend queues for manual processing, failure handling, etc. Responsible to maintain a good relationship with our frequent bookers, Passengers and Travel coordinators. Responsible to Adhere to set SLAs 100% of the time. Responsible to escalate the call in a timely manner to ensure the customer is being heard at all levels. Responsible to support day to day queries / service related to bookings (ticket cancellation / Reissuance / issuance) with the highest level of customer service via telephone and email. Responsible to ensure highest level of Telephone and Email Etiquettes. Responsible to co-create process guidance to the Team Leaders. Update reports on daily basis for the team leader / manager. Responsible for identifying areas of opportunity for automation and coordinating with your team leader to ensure it is documented and sent to the team Clarification for execution. Responsible for working closely with internal support teams to determine the root cause for customer issues as per the defined TAT. Responsible to assist team leaders / manager’s with daily documentation, process improvement, analysis and implementation of effective methods to address process gaps with active efficiency levels of the team / process. Responsible for identifying clients' needs and suggesting suitable travel options. --- Min Qualification Graduate / Diploma in Travel & Tourism or IATA certified. Travel Industry (OTAs, B2B Consolidator, Airlines, Travel Agency, Corporate Travel Desk). Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: In person
Posted 2 weeks ago
15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Travel Sales Executive PPC / Meta Calls (International Process) Work Location: Delhi NCR | Gurgaon | Noida (Work from Office) Industry Type: Travel Tourism Employment Type: Full-Time Experience Required: 15 Years Shift: Night / Rotational Shift Salary: Up to 70,000 CTC Working Days: 5 Days a Week Job Summary We are hiring experienced professionals for an international travel sales process. Candidates must have prior experience handling inbound calls generated via PPC/Meta ads and converting leads into confirmed flight bookings (US/UK market). Key Responsibilities Handle inbound PPC and Meta leads for international flight bookings Convert inquiries into confirmed bookings using a consultative sales approach Work on GDS systems like Amadeus or Galileo for ticketing Meet and exceed daily/monthly revenue and conversion targets Maintain call quality, accuracy, and customer satisfaction Candidate Requirements Minimum 1 year of experience in PPC/Meta travel sales (international voice process) Strong communication and convincing skills Hands-on Experience With GDS Platforms (Amadeus/Galileo Preferred) Must be target-oriented and comfortable with night/rotational shifts Should be open to working from the office To Apply Send your updated CV to jeetkbyte@gmail.com For quick response, WhatsApp at 9706756724 Immediate joiners and referrals are highly appreciated. This job is provided by Shine.com
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a Cruise Sales Consultant at I2A Technologies in Gurgaon, Sector - 18, you will play a crucial role in assisting customers with booking cabins and facilities on international cruises. Your primary responsibilities will include handling incoming calls, guiding customers towards the most efficient routes and affordable prices, and providing trip planning assistance for both business and leisure packages. Your dedication to offering exceptional customer service while ensuring professional, accurate, and cost-effective travel arrangements will be essential in meeting and exceeding sales targets. To excel in this role, you should possess a good understanding of GDS systems such as Galileo or Sabre, along with at least 1 year of experience in the travel industry. Excellent communication skills, particularly in a voice-based sales process, will be key to your success. Your ability to multitask, prioritize effectively, and leverage your knowledge of the travel industry will enable you to thrive in this dynamic environment. In addition to a competitive salary with a decent hike on your last salary, you will have access to benefits such as commuter assistance and health insurance. Furthermore, a performance bonus structure is in place to recognize and reward your achievements. This full-time, permanent position requires your presence in person at the office in Gurgaon. If you are ready to leverage your sales skills, industry knowledge, and passion for travel to create memorable experiences for customers and drive revenue growth, we encourage you to speak with us further about this exciting opportunity at I2A Technologies. Contact us at +91 9654101572 to learn more.,
Posted 2 weeks ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
WE ARE HIRING !!!! TRAVEL SALES CONSULTANT Min 1 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus Salary upto 65k + Unlimited Incentives Location-Noida/Delhi/Gurgaon Whats app CV 8368904214 mention Travel Sales Required Candidate profile Call/Whats app 8368904214
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Bhubaneswar, Kolkata, Delhi / NCR
Work from Office
Greeting From Ishmeet Consultant !! Hiring for Travel Backend Profile Salary Upto :- 5.5lpa + other benefits Looking for GDS Knowledge. Location :- Chennai Call Simran at 9354858533 for more information .
Posted 2 weeks ago
6.0 - 11.0 years
6 - 7 Lacs
Noida
Work from Office
Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com or 9884001531. Regards, HR Manager
Posted 2 weeks ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Core Responsibilities:1. Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and customer service excellence2. Ensure full compliance with client and internal certification standards3. Collaborate with Training Managers and stakeholders to align training outcomes with operational goals4. Identify gaps and recommend improvements based on feedback and performance data5. Develop, update, and maintain training content tailored to airline operations and client requirements6. Ensure accurate documentation and reporting of training metrics in line with organizational standards7. Work with internal and external stakeholders and drive process improvements and floor support8. Create training programs to address skill gaps in employees by conducting regular TNA and TNI9. Coach and provide feedback to trainees on their performance in class and on the shop floor10. Control absenteeism and attrition in class and motivate the batch11. Consistently achieve or exceed targets on quality and throughput in training12. Participate in regular internal and external stakeholder interactions Qualifications Minimum 5 years of proven experience in training delivery, preferably in a fast-paced operations or BPO environment 2. Strong background in airline or travel industry is essential - preferably Reservations and Ticketing background 3. Expert-level proficiency in GDS platforms (e.g., Amadeus, Sabre, Galileo) with hands-on experience in process training 4. Solid understanding of customer service workflows and operational standards 5. Exceptional facilitation, communication, and stakeholder management skills 6. Demonstrated ability to lead teams, coach performance, and drive measurable training outcomes 7. Should have Voice training experience of more than 3 years in airline travel domain 8. Ability to work in shifts 9. Should have new hire training experience with adequate exposure to coaching and feedback of new and tenured agents 10. Ability to identify skill gaps in classroom and on the shop floor. Design customized training programs and track ROI 11. Good people management and organizational skills 12. Good knowledge of MS Office – PowerPoint, Excel, and Word 13. Willingness to go over and beyond the regular delivery requirements during ramp/peak season 14. Good analytical and presentation skills
Posted 2 weeks ago
10.0 - 12.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - AI - CFO & EV - FinOps Analytics Associate Manager Management Level: 8-Associate Manager Location: Bengaluru, BDC7C Must-have skills: Financial Modeling Good to have skills: Experience in financial modeling, valuation techniques, and deal structuring. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Whats In It for You Accenture CFO & EV team under Data & AI team has comprehensive suite of capabilities in Risk, Fraud, Financial crime, and Finance. Within risk realm, our focus revolves around the model development, model validation, and auditing of models. Additionally, our work extends to ongoing performance evaluation, vigilant monitoring, meticulous governance, and thorough documentation of models. Get to work with top financial clients globally Access resources enabling you to utilize cutting-edge technologies, fostering innovation with the worlds most recognizable companies. Accenture will continually invest in your learning and growth and will support you in expanding your knowledge. Youll be part of a diverse and vibrant team collaborating with talented individuals from various backgrounds and disciplines continually pushing the boundaries of business capabilities, fostering an environment of innovation. What You Would Do in This Role Engagement Execution Lead client engagements encompassing model development, validation, governance, strategy, transformation, and end-to-end delivery of FinOps & CFO agenda solutions for Accentures clients. Advise clients on various FinOps & CFO agenda initiatives, including advisory work for CXOs to achieve diverse business and operational outcomes. Develop and present Proof of Concept for key clients, where applicable. Practice Enablement Mentor, coach, and guide analysts and consultants. Drive innovations and initiatives to enhance the Practice. Develop thought leadership and disseminate information on emerging trends in FinOps & CFO agenda. Support sales team efforts by assisting with RFPs, RFI, designing POVs, and GTM collateral. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Good experience with Data, Analytics, and AI technologies & tools data-native mindset with a deep understanding of Statistics and generating insights and recommendations for business applications. Must have functional expertise in FinOps including knowledge of processes like month-end close, ledger functioning, accounts payable, accounts receivable, internal controls Procure-to-Pay (P2P), Order-to-Cash (O2C), Cash Management. Good to have experience CFO Agenda in Industry Analysis, Market Analysis, M&A Strategy, M&A Due Diligence, M&A Integration, Investment Strategy, Investor Relations, Shareholder Relations, Shareholder Value Maximization, Capital Allocation, Capital Structure Optimization, Cost Optimization, Cost Reduction, Cost Efficiency, Profit Maximization, Revenue Growth Strategies, Competitive Analysis, Economic Analysis, Business Valuation. Must have led teams, driven interactions with senior stakeholders, designed AI-led transformation solutions, overseen program delivery, and value realization. Must be part of prior solutioning and proposal deals. Good to have hands-on experience in building and deployment of AI/ML/Statistical Models -- Statistical Algorithms, Segmentation and Predictive Modeling, ML algorithms, CV / NLP algorithms, Decision Trees, LLM based solutions etc. Good to have experience in multiple industries. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 10-12Years Educational Qualification: Any Degree
Posted 2 weeks ago
4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Description Etraveli Group is the globally leading company for tech solutions and fulfilment capabilities for online sales of flights. The company solves complexity, by connecting millions of flights and travellers across the globe, from search and selection to trip and beyond. Etraveli Group holds consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serves Booking.com with flights. The Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Etraveli Group has more than 2500+ employees around the world and the major offices are in Sweden (HQ), Canada, Greece, India and Poland. Job Purpose As a Team Lead for the CS Firstline Quality Assurance team in Mumbai, you will manage and guide a dynamic team, focusing on improving the quality of customer service, and ensure the maintenance of a strong and positive environment within the team. This role involves overseeing team performance, ensuring the smooth execution of tasks and daily operations, working closely with the team and in coordination with CS Firstline Quality Assurance Managers. Job Role Team Leadership & People Management: Lead and motivate the team to achieve their KPIs and deliverables. Resolve queries and ensure efficient performance of reviews, coachings and projects. Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to team members to enhance development. Guide employees to achieve prospective growth and development within the team. Manage team workload, ensuring an optimal balance of tasks and clear priorities. Encourage a collaborative and positive team environment that promotes engagement and high performance. Ensure compliance of all team members to company’s policies. Take initiative and be proactive, addressing queries raised by stakeholders. Quality Assurance Tasks Respond to the raised disputes and re-disputes, share feedback with the stakeholders and the team members, take necessary further actions. Perform the audit the auditor (ATA) random or focused reviews on a regular basis and coach the team members. Find samples for calibration with Firstline and Schedule Change teams and lead the sessions within the team and also the sessions with the Operations and Training teams. Hire, interview, coach, train and onboard new team members. Resolve if possible or escalate Quality tool issues with the technical support team of the tool. Be a role model for the team by completing a sample size of interactions per month following the team's task. Assist the CS Quality Assurance Managers with any ad hoc tasks and be a step-in In case of absence. Reporting & Data Management Support the CS Quality Assurance Managers with reporting, KPIs, and deliverables, ensuring accuracy and timely delivery. Maintain and improve reporting/data related to customer service quality and team performance. Continuous Improvement Identify and share opportunity areas across departments supporting a culture of learning and process improvement. Propose and implement new strategies to foster customer service quality based on trend analysis and team feedback. Requirements 4-5 years in the Online Travel Agency/Airline industry with expertise in GDS systems (Amadeus, Sabre, Galileo), NDC, LCC, and BSP. 3+ years in team leadership, coaching, and performance management. Strong analytical skills with proficiency in MS Office (Excel), Google Suite, and reporting tools (QlikSense, Looker) Experience in customer service, quality, and process optimization. Excellent written and verbal communication skills in English (additional languages are a plus). A university degree in Hospitality, Business, or a related field is preferred. Key competencies Proven leadership experience in managing teams and developing talent. High attention to detail, with the ability to follow processes and lead by example. Ability to prioritize and manage competing tasks in a fast-paced environment. Hands-on approach and a strong problem-solving mindset. Strong in Excel and/or Google Sheets experience working with large data sets and an analytical approach. Very good knowledge of English and strong communication skills
Posted 2 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Change the world. Love your job. Texas Instruments (TI) is looking for an energetic, service minded leader, who enjoys helping others to succeed by providing team members and clients with motivation and support in a positive and professional work environment as a Program Management Engineer. We are seeking a highly motivated individual who will challenge teammates to achieve flawless execution goals, while maintaining strong working relationships. Success in this role is measured by the ability to grow the number of new products and drive the forecasted return on investment. Responsibilities Include Lead a cross functional team on the execution of releasing new products and ensuring successful return on investment for every development; the team consists of Design, Marketing, Systems& Applications, Validation, Product& Test Engineering, Firmware/Software Engineering, Manufacturing, Field, and Quality Work with wafer fabrication, assembly& test sites to guarantee schedule, cost and quality Plan the project using MS Project from Assess Opportunity Phase to Release to Market and is responsible to make sure the project comes in on budget Provide clear direction to both, team and external support organizations like device fabrication and assembly and test sites Drive and motivate all team members critical to the flawless execution of each product and project Provide weekly and monthly updates to senior management on status of projects, explaining the issues facing a project Interact with customers in support of project status, key milestones, and deliveries. This includes samples deliveries, special work requests, wafer lot starts and reliability tests Perform product reliability and characterization of integrated circuits to ensure they meet the product requirement specifications and manufacturing requirements Work with failure analysis (FA) to determine root cause of any reliability and qualification failures Maintain thorough and up-to-date project schedules with all related milestones Develop and implement Qualification plans Communicate weekly to management on status of each project Effectively coordinate material logistics and shipment/assembly/test prioritization Maintain Galileo system per new product development guidelines Success will be measured by the ability to grow the number of new products and drive the forecasted return on investment. Qualifications Minimum requirements: Masters in Electrical Engineering, Mechanical Engineering or related engineering degree 3+ years of experience with project engineering/management experience on highly complex products/projects Proven leadership capabilities in leading multifaceted global organizations Successful proven track record in indirect management and influence Preferred Qualifications Ability to manage multiple projects simultaneously, and set realistic plans based on required tasks with available resources Ability to effectively coordinate and lead global development teams on projects that include design, silicon fabrications, production test development, qualification and production ramp; Programs will be driven out of multiple global locations Ability to provide clear direction to both internal teams and external support organizations like device fabrication and assembly sites Knowledge of device packaging and wafer fabrication process Knowledge of reliability requirements and tri-temp characterization methodology using statistical analysis Ability to work in a team environment and understand cross-functional team dynamics Ability to work with global customers to align project schedules with customers' key milestones Demonstrated strong analytical and problem solving skills Strong verbal and written communication skills Ability to work in teams and collaborate effectively with people in different functions Strong time management skills that enable on-time project delivery Demonstrated ability to build strong, influential relationships Ability to work effectively in a fast-paced and rapidly changing environment Ability to take the initiative and drive for results About Us Why TI? Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics. We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. About Texas Instruments Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com . Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. If you are interested in this position, please apply to this requisition. About The Team TI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hello Folks!! We are hiring Travel Sales Consultants for Cruises/Holiday Packages/ Flights/ Car Rental. Salary - Competitive + lucrative incentive(In Sales) Work from Office/Target oriented role Call HR- 9706756724 (Call/Whatsapp)
Posted 2 weeks ago
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