Cozmo Travel World

15 Job openings at Cozmo Travel World
Travel Desk operations - Female Chennai, Tamil Nadu 3 - 5 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Job Purpose: We are looking for a dedicated and detail-oriented Sr Executive to join our team . The ideal candidate will have experience in handling global corporate clients and providing assistance with global visa processing and related operational tasks. Key Tasks: · Handle and resolve queries from global corporate clients in a professional and timely manner. · Assist global corporate with global visa applications and documentation. · Manage and coordinate various international operational tasks related to corporate travel and support. · Ensure high levels of client satisfaction through efficient and proactive service. Personal Qualities / Behavioral Competencies: · Strong communication skills (verbal and written). · Knowledge of global visa processes is a plus. · Ability to multitask and prioritize work in a fast-paced environment. · Good team player with a problem-solving attitude. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience : 3 to 5 Years of experience in a client-facing or operations role, preferably dealing with international clients. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Experience: travel desk: 1 year (Required) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person

Travel Desk operations - Female Chennai 3 - 5 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Job Purpose: We are looking for a dedicated and detail-oriented Sr Executive to join our team . The ideal candidate will have experience in handling global corporate clients and providing assistance with global visa processing and related operational tasks. Key Tasks: · Handle and resolve queries from global corporate clients in a professional and timely manner. · Assist global corporate with global visa applications and documentation. · Manage and coordinate various international operational tasks related to corporate travel and support. · Ensure high levels of client satisfaction through efficient and proactive service. Personal Qualities / Behavioral Competencies: · Strong communication skills (verbal and written). · Knowledge of global visa processes is a plus. · Ability to multitask and prioritize work in a fast-paced environment. · Good team player with a problem-solving attitude. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience : 3 to 5 Years of experience in a client-facing or operations role, preferably dealing with international clients. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Experience: travel desk: 1 year (Required) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person

Reservation Executive chandivali, mumbai, maharashtra 3 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Job Purpose: We are seeking a detail-oriented and customer-focused Ticketing and Reservation Executive to join our team. The ideal candidate will be responsible for handling passenger reservations, ticket issuance, and revenue generation activities at the station. This role requires a strong understanding of airline booking systems, customer service skills, and an ability to manage group bookings and refund processes efficiently. Key Tasks: Handle flight bookings, ticket issuance, and modifications (revalidation, reissuance). Assist with group bookings and coordinate group desk operations. Attending Walk-in Passengers across the counter & Email co-ordination. Solving all the queries of passengers and travel agents regarding FIT and group bookings Maharashtra / Goa and Nagpur Region Process itinerary changes, cancellations, and calculate refunds/credit notes. Prepare reports for the Station Manager / Commercial Manager Dimensions: Personal Qualities / Behavioral Competencies: Proficiency in GDS systems (e.g., Amadeus, Galileo, Sabre) preferred. Strong understanding of airline ticketing rules, fare calculations, and refund processes. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks efficiently. Strong reporting and analytical skills. Fluency in English; knowledge of additional languages is an advantage. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience: Minimum 1–3 years of experience in airline reservation/ticketing or a related role Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8828320336

Reservation Executive chandivali, mumbai, maharashtra 0 - 3 years INR 0.2 - 0.25 Lacs P.A. On-site Full Time

Job Purpose: We are seeking a detail-oriented and customer-focused Ticketing and Reservation Executive to join our team. The ideal candidate will be responsible for handling passenger reservations, ticket issuance, and revenue generation activities at the station. This role requires a strong understanding of airline booking systems, customer service skills, and an ability to manage group bookings and refund processes efficiently. Key Tasks: Handle flight bookings, ticket issuance, and modifications (revalidation, reissuance). Assist with group bookings and coordinate group desk operations. Attending Walk-in Passengers across the counter & Email co-ordination. Solving all the queries of passengers and travel agents regarding FIT and group bookings Maharashtra / Goa and Nagpur Region Process itinerary changes, cancellations, and calculate refunds/credit notes. Prepare reports for the Station Manager / Commercial Manager Dimensions: Personal Qualities / Behavioral Competencies: Proficiency in GDS systems (e.g., Amadeus, Galileo, Sabre) preferred. Strong understanding of airline ticketing rules, fare calculations, and refund processes. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks efficiently. Strong reporting and analytical skills. Fluency in English; knowledge of additional languages is an advantage. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience: Minimum 1–3 years of experience in airline reservation/ticketing or a related role Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8828320336

Sales Co-ordinator maharashtra 2 - 6 years INR Not disclosed On-site Full Time

You will be responsible for supporting the travel sales team as a Sales Coordinator by assisting in managing client relationships, preparing sales documents, coordinating bookings, and supporting promotional efforts to drive revenue growth. Your key responsibilities will include assisting the sales team with client inquiries, proposals, and bookings, managing the customer database, maintaining accurate records, supporting the planning and execution of promotional campaigns and events, handling administrative tasks such as scheduling, invoicing, and communication, as well as reporting on sales metrics and customer feedback. To qualify for this role, you should possess a Bachelor's degree in Business, Sales, Marketing, or a related field, along with at least 2 years of sales coordination experience, ideally in the travel industry. You should have strong organizational and communication skills, proficiency in CRM systems and MS Office, and be customer-focused with a positive attitude. This is a full-time position with a day shift schedule that requires in-person work. Proficiency in English is required.,

Travel Desk operations chennai,tamil nadu 3 - 7 years INR Not disclosed On-site Full Time

You will be responsible for handling queries and providing assistance to global corporate clients regarding visa processing and operational tasks. Your main tasks will include resolving client queries promptly, assisting with visa applications, and managing various international operational tasks related to corporate travel. It will be crucial for you to ensure high levels of client satisfaction through efficient and proactive service. To excel in this role, you should possess strong communication skills, both verbal and written. Additionally, knowledge of global visa processes will be advantageous. Your ability to multitask and prioritize tasks in a fast-paced environment will be essential. Being a good team player with a problem-solving attitude is also desired. Ideally, you should have a Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field. A minimum of 3 to 5 years of experience in a client-facing or operations role, preferably dealing with international clients, is required. This is a full-time position that requires you to work in person.,

Customer Service Representative mumbai, maharashtra 0 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

Job Purpose : We are looking for a customer-focused and articulate Call Center Executive to join our airline's customer service team. The ideal candidate will serve as the first point of contact for passengers, providing assistance with reservations, flight information, itinerary changes, and general inquiries. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Tasks: · Answer incoming calls and respond to customer inquiries regarding flight bookings, schedules, fares, and airline policies. · Assist customers with new reservations, ticket re-issuance, cancellations, and refunds. · Handle special service requests, including seat selection, meal preferences, and wheelchair assistance. · Provide accurate information about baggage allowances, travel documentation, and visa requirements. · Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction. · Promote airline services and offers to increase sales and enhance customer experience. · Maintain updated knowledge of airline systems, procedures, and travel regulations. · Accurately document all customer interactions in the CRM system. Dimensions: Personal Qualities / Behavioral Competencies: · Excellent communication skills in English; additional language proficiency is a plus. · Ability to handle high call volumes and work in rotational shifts, including weekends and holidays. · Strong problem-solving and interpersonal skills. · Customer service-oriented with a positive attitude and professional demeanor. · Proficiency in GDS systems (e.g., Amadeus, Sabre) is an advantage. Education: Graduation (Any Field) Experience: 2–4 years of experience in a call center, preferably in the airline or travel industry. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Senior Executive - Travel Desk karnataka 3 - 7 years INR Not disclosed On-site Full Time

Role Overview: As a Senior Executive at the company, your main responsibility will be to handle global corporate clients and assist with global visa processing and related operational tasks. You will be required to ensure high levels of client satisfaction through efficient and proactive service. Key Responsibilities: - Handling and resolving queries from global corporate clients in a professional and timely manner. - Assisting global corporate clients with global visa applications and documentation. - Managing and coordinating various international operational tasks related to corporate travel and support. - Ensuring high levels of client satisfaction through efficient and proactive service. Qualifications Required: - Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field. - 3 to 5 years of experience in a client-facing or operations role, preferably dealing with international clients. (Note: This job is a full-time position with an in-person work location.),

Ticketing Executive mumbai, maharashtra 2 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

Job purpose: Provide a high level of customer service and support to both existing and new clients and suppliers. Provide guidance and support to clients, using a variety of communication methods to enable the smooth running of day-to-day operations within the department Key Tasks: Manage bookings which include domestic, international flights, Hotel & Rail. Hands-off experience with corporate clients GDS Knowledge is must - Preferably Galileo Provide information on products/services- Visa, / Insurance/ Hotel Handle refund and cancellation of Domestic/International air tickets. Coordinate for the issuance of tickets with proper deal codes / use of bonus miles and other rewards that clients may want to utilize. Co-ordinate with client/implant/servicing team. Assistance in follow up with invoicing and recoveries Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Additionally provide relevant information, brochures and publications to travelers. Flexible to work in the shifts and based on the client requirements Dimensions: Functional Skills/Competencies: 1. Travel Agent Activities 2. GDS Knowledge - Preferably Galileo 3. Corporate Client Handling Personal Qualities / Behavioral Competencies: 1. Demonstrate excellent communication and interpersonal skills 2. Flexible and Goal Oriented 3. Basic Excel and Microsoft Tools Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Application Question(s): Are you willing to travel to Chandivali Mumbai Education: Bachelor's (Required) Experience: Travel consultant: 2 years (Required) Galileo: 2 years (Required) Travel industry: 2 years (Required) Work Location: In person

Travel Desk operations chennai,tamil nadu 3 - 7 years INR Not disclosed On-site Full Time

Role Overview: As a Sr Executive in our team, your main responsibility will involve handling global corporate clients and assisting with global visa processing and related operational tasks. Your attention to detail and dedication will be key to ensuring efficient service delivery to our clients. Key Responsibilities: - Handle and resolve queries from global corporate clients in a professional and timely manner. - Assist global corporate clients with global visa applications and documentation. - Manage and coordinate various international operational tasks related to corporate travel and support. - Ensure high levels of client satisfaction through efficient and proactive service. Qualifications Required: - Bachelors degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. - 3 to 5 years of experience in a client-facing or operations role, preferably dealing with international clients. - Strong communication skills (verbal and written). - Knowledge of global visa processes is a plus. - Ability to multitask and prioritize work in a fast-paced environment. - Good team player with a problem-solving attitude. Additional Details: N/A,

Sales Executive jaipur, rajasthan 3 years INR 3.6 - 5.4 Lacs P.A. On-site Full Time

Job Purpose: We are looking for a dynamic and results-driven Sales Executive with a background in the airline or travel industry. The ideal candidate will have experience in sales, customer relationship management, and business development within the travel sector. Key Tasks: Identify and generate new business opportunities in the travel and airline sector. Develop and maintain strong relationships with clients, travel agencies, and corporate customers. Promote and sell travel-related services, including airline tickets, holiday packages, and travel insurance. Achieve and exceed sales targets through effective negotiation and customer engagement. Stay updated on industry trends, airline policies, and travel regulations. Provide excellent customer service and address client inquiries efficiently. Collaborate with the marketing team to enhance brand awareness and drive sales. Personal Qualities / Behavioral Competencies: Strong communication and negotiation skills. Ability to work independently and as part of a team. Experience of CRM tool. Knowledge of airline booking systems ( GDS such as Amadeus, Sabre, or Galileo) is a plus. Target-driven mindset with a passion for sales and business growth. Education: Graduates Experience: 3+ years of experience in sales within the airline, travel agency industry, hotel industry Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person

Sales Executive jaipur 3 years INR 3.6 - 5.4 Lacs P.A. On-site Full Time

Job Purpose: We are looking for a dynamic and results-driven Sales Executive with a background in the airline or travel industry. The ideal candidate will have experience in sales, customer relationship management, and business development within the travel sector. Key Tasks: Identify and generate new business opportunities in the travel and airline sector. Develop and maintain strong relationships with clients, travel agencies, and corporate customers. Promote and sell travel-related services, including airline tickets, holiday packages, and travel insurance. Achieve and exceed sales targets through effective negotiation and customer engagement. Stay updated on industry trends, airline policies, and travel regulations. Provide excellent customer service and address client inquiries efficiently. Collaborate with the marketing team to enhance brand awareness and drive sales. Personal Qualities / Behavioral Competencies: Strong communication and negotiation skills. Ability to work independently and as part of a team. Experience of CRM tool. Knowledge of airline booking systems ( GDS such as Amadeus, Sabre, or Galileo) is a plus. Target-driven mindset with a passion for sales and business growth. Education: Graduates Experience: 3+ years of experience in sales within the airline, travel agency industry, hotel industry Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person

Sales Manager-MICE chandivali, mumbai, maharashtra 0 - 2 years INR 0.45 - 0.7 Lacs P.A. On-site Full Time

Job Purpose: We’re expanding our horizons with a brand-new MICE division, and we’re looking for a driven and organized Sales Manager to join our journey. We are looking for someone who has experience in sales, a passion for events and travel, and a knack for keeping things structured. As part of a young, collaborative team within an established travel brand, you’ll help build lasting client relationships and create memorable corporate experiences. Key Tasks: Build and manage relationships with corporate clients for meetings, incentives, conferences, and events. Understand client needs and create tailored proposals and quotations. Support in planning and coordinating with suppliers and internal departments to deliver seamless MICE experiences. Keep all client and sales data organized and up to date in company systems. Follow company protocols and reporting structures for consistency and accuracy. Stay informed on MICE trends, destinations, and competitor offerings. Meet and exceed sales goals while contributing to the team’s growth and culture. Dimensions: Personal Qualities / Behavioral Competencies: Strong English communication skills — spoken and written. Organized, detail-oriented, and comfortable working with structured data and CRM tools. Energetic, proactive, and professional approach to sales. Team player who thrives in a fast-paced, dynamic environment. Education: Bachelor’s degree or equivalent qualification Experience: 2–3 years of experience in MICE, event, or corporate travel sales preferred. Why You’ll Love Working Here Be part of a new, growing MICE team within a trusted travel brand. Work alongside a young, energetic, and supportive team. Clear processes, strong leadership, and room to innovate. Competitive compensation and incentives for performance. Job Type: Full-time Pay: ₹45,000.00 - ₹70,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Experience: MICE Sales: 2 years (Preferred) Corporate Sales: 2 years (Preferred) Location: Chandivali, Mumbai, Maharashtra (Required) Willingness to travel: 100% (Preferred) Work Location: In person

Ticketing Executive - Freshers mumbai, maharashtra 2 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Job purpose: Provide a high level of customer service and support to both existing and new clients and suppliers. Provide guidance and support to clients, using a variety of communication methods to enable the smooth running of day-to-day operations within the department Key Tasks: Manage bookings which include domestic, international flights, Hotel & Rail. Hands-off experience with corporate clients GDS Knowledge is must - Preferably Galileo Provide information on products/services- Visa, / Insurance/ Hotel Handle refund and cancellation of Domestic/International air tickets. Coordinate for the issuance of tickets with proper deal codes / use of bonus miles and other rewards that clients may want to utilize. Co-ordinate with client/implant/servicing team. Assistance in follow up with invoicing and recoveries Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Additionally provide relevant information, brochures and publications to travelers. Flexible to work in the shifts and based on the client requirements Dimensions: Functional Skills/Competencies: 1. Travel Agent Activities 2. GDS Knowledge - Preferably Galileo 3. Corporate Client Handling Personal Qualities / Behavioral Competencies: 1. Demonstrate excellent communication and interpersonal skills 2. Flexible and Goal Oriented 3. Basic Excel and Microsoft Tools Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): Are you willing to travel to Chandivali Mumbai Education: Bachelor's (Required) Experience: Travel consultant: 2 years (Required) Galileo: 2 years (Required) Travel industry: 2 years (Required) Work Location: In person

Ticketing Executive - Freshers mumbai 2 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Job purpose: Provide a high level of customer service and support to both existing and new clients and suppliers. Provide guidance and support to clients, using a variety of communication methods to enable the smooth running of day-to-day operations within the department Key Tasks: Manage bookings which include domestic, international flights, Hotel & Rail. Hands-off experience with corporate clients GDS Knowledge is must - Preferably Galileo Provide information on products/services- Visa, / Insurance/ Hotel Handle refund and cancellation of Domestic/International air tickets. Coordinate for the issuance of tickets with proper deal codes / use of bonus miles and other rewards that clients may want to utilize. Co-ordinate with client/implant/servicing team. Assistance in follow up with invoicing and recoveries Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Additionally provide relevant information, brochures and publications to travelers. Flexible to work in the shifts and based on the client requirements Dimensions: Functional Skills/Competencies: 1. Travel Agent Activities 2. GDS Knowledge - Preferably Galileo 3. Corporate Client Handling Personal Qualities / Behavioral Competencies: 1. Demonstrate excellent communication and interpersonal skills 2. Flexible and Goal Oriented 3. Basic Excel and Microsoft Tools Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): Are you willing to travel to Chandivali Mumbai Education: Bachelor's (Required) Experience: Travel consultant: 2 years (Required) Galileo: 2 years (Required) Travel industry: 2 years (Required) Work Location: In person