Cozmo Travel World

8 Job openings at Cozmo Travel World
Travel Desk operations - Female Chennai, Tamil Nadu 3 - 5 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Job Purpose: We are looking for a dedicated and detail-oriented Sr Executive to join our team . The ideal candidate will have experience in handling global corporate clients and providing assistance with global visa processing and related operational tasks. Key Tasks: · Handle and resolve queries from global corporate clients in a professional and timely manner. · Assist global corporate with global visa applications and documentation. · Manage and coordinate various international operational tasks related to corporate travel and support. · Ensure high levels of client satisfaction through efficient and proactive service. Personal Qualities / Behavioral Competencies: · Strong communication skills (verbal and written). · Knowledge of global visa processes is a plus. · Ability to multitask and prioritize work in a fast-paced environment. · Good team player with a problem-solving attitude. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience : 3 to 5 Years of experience in a client-facing or operations role, preferably dealing with international clients. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Experience: travel desk: 1 year (Required) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person

Travel Desk operations - Female Chennai 3 - 5 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Job Purpose: We are looking for a dedicated and detail-oriented Sr Executive to join our team . The ideal candidate will have experience in handling global corporate clients and providing assistance with global visa processing and related operational tasks. Key Tasks: · Handle and resolve queries from global corporate clients in a professional and timely manner. · Assist global corporate with global visa applications and documentation. · Manage and coordinate various international operational tasks related to corporate travel and support. · Ensure high levels of client satisfaction through efficient and proactive service. Personal Qualities / Behavioral Competencies: · Strong communication skills (verbal and written). · Knowledge of global visa processes is a plus. · Ability to multitask and prioritize work in a fast-paced environment. · Good team player with a problem-solving attitude. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience : 3 to 5 Years of experience in a client-facing or operations role, preferably dealing with international clients. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Experience: travel desk: 1 year (Required) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person

Reservation Executive chandivali, mumbai, maharashtra 3 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Job Purpose: We are seeking a detail-oriented and customer-focused Ticketing and Reservation Executive to join our team. The ideal candidate will be responsible for handling passenger reservations, ticket issuance, and revenue generation activities at the station. This role requires a strong understanding of airline booking systems, customer service skills, and an ability to manage group bookings and refund processes efficiently. Key Tasks: Handle flight bookings, ticket issuance, and modifications (revalidation, reissuance). Assist with group bookings and coordinate group desk operations. Attending Walk-in Passengers across the counter & Email co-ordination. Solving all the queries of passengers and travel agents regarding FIT and group bookings Maharashtra / Goa and Nagpur Region Process itinerary changes, cancellations, and calculate refunds/credit notes. Prepare reports for the Station Manager / Commercial Manager Dimensions: Personal Qualities / Behavioral Competencies: Proficiency in GDS systems (e.g., Amadeus, Galileo, Sabre) preferred. Strong understanding of airline ticketing rules, fare calculations, and refund processes. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks efficiently. Strong reporting and analytical skills. Fluency in English; knowledge of additional languages is an advantage. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience: Minimum 1–3 years of experience in airline reservation/ticketing or a related role Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8828320336

Reservation Executive chandivali, mumbai, maharashtra 0 - 3 years INR 0.2 - 0.25 Lacs P.A. On-site Full Time

Job Purpose: We are seeking a detail-oriented and customer-focused Ticketing and Reservation Executive to join our team. The ideal candidate will be responsible for handling passenger reservations, ticket issuance, and revenue generation activities at the station. This role requires a strong understanding of airline booking systems, customer service skills, and an ability to manage group bookings and refund processes efficiently. Key Tasks: Handle flight bookings, ticket issuance, and modifications (revalidation, reissuance). Assist with group bookings and coordinate group desk operations. Attending Walk-in Passengers across the counter & Email co-ordination. Solving all the queries of passengers and travel agents regarding FIT and group bookings Maharashtra / Goa and Nagpur Region Process itinerary changes, cancellations, and calculate refunds/credit notes. Prepare reports for the Station Manager / Commercial Manager Dimensions: Personal Qualities / Behavioral Competencies: Proficiency in GDS systems (e.g., Amadeus, Galileo, Sabre) preferred. Strong understanding of airline ticketing rules, fare calculations, and refund processes. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks efficiently. Strong reporting and analytical skills. Fluency in English; knowledge of additional languages is an advantage. Education: Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field preferred. Experience: Minimum 1–3 years of experience in airline reservation/ticketing or a related role Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8828320336

Sales Co-ordinator maharashtra 2 - 6 years INR Not disclosed On-site Full Time

You will be responsible for supporting the travel sales team as a Sales Coordinator by assisting in managing client relationships, preparing sales documents, coordinating bookings, and supporting promotional efforts to drive revenue growth. Your key responsibilities will include assisting the sales team with client inquiries, proposals, and bookings, managing the customer database, maintaining accurate records, supporting the planning and execution of promotional campaigns and events, handling administrative tasks such as scheduling, invoicing, and communication, as well as reporting on sales metrics and customer feedback. To qualify for this role, you should possess a Bachelor's degree in Business, Sales, Marketing, or a related field, along with at least 2 years of sales coordination experience, ideally in the travel industry. You should have strong organizational and communication skills, proficiency in CRM systems and MS Office, and be customer-focused with a positive attitude. This is a full-time position with a day shift schedule that requires in-person work. Proficiency in English is required.,

Travel Desk operations chennai,tamil nadu 3 - 7 years INR Not disclosed On-site Full Time

You will be responsible for handling queries and providing assistance to global corporate clients regarding visa processing and operational tasks. Your main tasks will include resolving client queries promptly, assisting with visa applications, and managing various international operational tasks related to corporate travel. It will be crucial for you to ensure high levels of client satisfaction through efficient and proactive service. To excel in this role, you should possess strong communication skills, both verbal and written. Additionally, knowledge of global visa processes will be advantageous. Your ability to multitask and prioritize tasks in a fast-paced environment will be essential. Being a good team player with a problem-solving attitude is also desired. Ideally, you should have a Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field. A minimum of 3 to 5 years of experience in a client-facing or operations role, preferably dealing with international clients, is required. This is a full-time position that requires you to work in person.,

Customer Service Representative mumbai, maharashtra 0 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

Job Purpose : We are looking for a customer-focused and articulate Call Center Executive to join our airline's customer service team. The ideal candidate will serve as the first point of contact for passengers, providing assistance with reservations, flight information, itinerary changes, and general inquiries. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Tasks: · Answer incoming calls and respond to customer inquiries regarding flight bookings, schedules, fares, and airline policies. · Assist customers with new reservations, ticket re-issuance, cancellations, and refunds. · Handle special service requests, including seat selection, meal preferences, and wheelchair assistance. · Provide accurate information about baggage allowances, travel documentation, and visa requirements. · Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction. · Promote airline services and offers to increase sales and enhance customer experience. · Maintain updated knowledge of airline systems, procedures, and travel regulations. · Accurately document all customer interactions in the CRM system. Dimensions: Personal Qualities / Behavioral Competencies: · Excellent communication skills in English; additional language proficiency is a plus. · Ability to handle high call volumes and work in rotational shifts, including weekends and holidays. · Strong problem-solving and interpersonal skills. · Customer service-oriented with a positive attitude and professional demeanor. · Proficiency in GDS systems (e.g., Amadeus, Sabre) is an advantage. Education: Graduation (Any Field) Experience: 2–4 years of experience in a call center, preferably in the airline or travel industry. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Senior Executive - Travel Desk karnataka 3 - 7 years INR Not disclosed On-site Full Time

Role Overview: As a Senior Executive at the company, your main responsibility will be to handle global corporate clients and assist with global visa processing and related operational tasks. You will be required to ensure high levels of client satisfaction through efficient and proactive service. Key Responsibilities: - Handling and resolving queries from global corporate clients in a professional and timely manner. - Assisting global corporate clients with global visa applications and documentation. - Managing and coordinating various international operational tasks related to corporate travel and support. - Ensuring high levels of client satisfaction through efficient and proactive service. Qualifications Required: - Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field. - 3 to 5 years of experience in a client-facing or operations role, preferably dealing with international clients. (Note: This job is a full-time position with an in-person work location.),