1078 Galileo Jobs - Page 21

Job Summary : Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives. Roles and Responsibilities: Deliver sourcing and procurement engagements in the areas of strategic cost reduction, sourcing optimization, procurement transformation, including but not limited to- Define and execute sourcing optimization initiatives such as indirect sourcing and cost take-out, direct sourcing and should-cost modeling, category management, and so on. Identify, evaluate and prioritize sourcing opportunities through in-depth spend analysis, market research, and so on. Work collaboratively with other team members to identify key insights and profit-growth opportunities Implement and execute ideas, capturing tangible improvement to the bottom line Support execution of various stages of strategic cost reduction, zero based budgeting and operations value transformation programs. Support in business development activities such as responding to proposal requests, conducting roadshows. Qualification Professional and Technical Skills MBA from Tier-1 B Schools and BE/BTech from Tier-1 engineering institutes Good understanding of sourcing and procurement fundamentals coupled with atleast 3 years of consulting and industry experience in sourcing and procurement across one or more of the following:strategic cost reduction, sourcing optimization, procurement transformation. Experience in a consulting firm and global exposure is desirable. Excellent data analytics and data interpretation and presentation skills

We are looking for a smart, detail-oriented ticketing and tour management executive to join our team. Responsibilities would include: Issuing fresh tickets and creating reservations Reissue and revalidation of tickets Rate negotiations for group bookings and hotel reservations Process bookings with hotels and transport vendors Maintaining accuracy of information given and documented Adhering to standard operating procedures required by the process Candidate requirements: Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan etc.) Excellent spoken written English communication Good communication skills to enable effective communication with travel partners Sound knowledge of MS Office Certification in IATA or travel tourism will be an advantage Day job only. No shifts.

Job Title: International Air Ticketing Sales Executive (USA, Canada Route) Location: Mohali, Punjab (On-site) Salary: ₹15,000 – ₹40,000 per month Experience Required: 1 year to 2 years in international air ticketing & GDS (Amadeus, Galileo, Sabre) Job Summary: We are hiring a dynamic and customer-focused International Air Ticketing Sales Executive to join our team in Mohali. If you have experience booking flights on GDS platforms and are passionate about international travel, especially between India and the USA , we’d love to hear from you! Key Responsibilities: Flight Ticket Booking: Sell and manage international flight tickets, primarily for USA-bound travel, ensuring accuracy and timely reservations. Customer Service: Provide prompt and professional support for inquiries, cancellations, changes, and refunds via phone, email, or in person. Industry Knowledge: Stay updated on fare structures, promotions, routes, and airline policies for India–USA travel. Reservation Management: Issue tickets and handle end-to-end booking using CRS and GDS platforms with precision. Sales Targets: Achieve or exceed monthly sales goals through lead generation and strategic upselling. Compliance & Documentation: Guide clients on passports, visas, and legal travel requirements, ensuring full regulatory compliance. Team Collaboration: Work cross-functionally with travel agents, customer service, and support teams to deliver an exceptional experience. Professional Growth: Continuously enhance skills through workshops, webinars, and industry certifications. Apply now by sending resume - hr@aviantravels.com Qualifications: 1 year – 2 years of experience in international air ticketing and GDS platforms. Strong communication skills and sales orientation. Knowledge of U.S. travel procedures, visa requirements, and airline documentation preferred. Benefits & Perks: Flexible work hours Meal provisions Commission and performance bonuses Yearly bonus opportunities Work Schedule: Fixed shifts / Night shifts Rotational schedules U.S. time zone-based shifts Location Requirements: On-site role in Mohali, Punjab Candidates should have reliable commuting options or be willing to relocate (preferred) Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Food provided Schedule: Fixed shift Night shift Rotational shift US shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Air ticketing: 2 years (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person

Req- travel sales agents PPC salary - 70k +incentives exp- 1 year Location - delhi/ gurgaon / noida 5 days working / night shifts immedaite joiner only send me your cv on whatsapp - 8512850830

Job Title: International Travel Consultant Location: Gurugram Salary Range: ₹45,000 – ₹55,000 per month Key Responsibilities: Independently manage all travel-related queries of employees and expats. Handle domestic and international air ticketing using Galileo GDS/CRS. Coordinate hotel bookings, including group bookings and conference arrangements. Manage car bookings (Domestic & International) via phone and GDS. Liaise with consulates and embassies for visa-related support. Handle travel insurance and forex arrangements for travelers. Communicate with airlines for seat confirmations and special requests. Research and suggest cost-effective, efficient travel routes and options. Arrange Meet and Assist services at airports for top-level executives. Ensure smooth coordination across all aspects of corporate travel operations. ✅Required Skills: Strong verbal and written communication skills. Professional phone etiquette and customer-handling ability. In-depth knowledge of Galileo GDS and MS Office tools. Strong interpersonal skills and attention to detail. Flexibility to work in rotational shifts, including night shifts and Sundays.Understanding of world geography, currency exchange rates, and travel norms. Qualification & Experience: Graduate in any discipline. 4–5 years of experience in an International Corporate Travel environment. IATA Certification is mandatory. Apply now or share your CV at [9174402238] Job Type: Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Provident Fund Schedule: Night shift Rotational shift Work Location: In person

Job Description Travel Consultant-Ticketing & Reservations Goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Responsibility 1. Issuing air tickets for Corporate & Retail customers 2. Monitor and manage GDS queues as individual queues to keep a tab on PNRS with schedule change or cancelled message from the airline 3. Share details (reservation slip) of all manual tickets issued with billing Team before end of day 4. Ensure and check possibility of up sell or better ticketing option or possibility of reselling in lower class for profits before issuance 5. Provide excellent support to in-house & team for queries related to fare, ticketing, fare rules, cancellations rule 6. Ensure 100% quality checks is done before tickets are issued to ensure there is no error, avoiding any loss to the company 7. Liaise with Airline on any special request like extra seats, meal request or any relevant request Attributes Minimum 1-5 years of experience in issuing and reissuing tickets of FCC & LCC s Knowledge of manual fare shell creation would be an added advantage. Should be a good team player in achieving desired growth of the organisation & team Excellent communication skills and good customer service skills Willingness to work under shift timing.

1. To understand the travel business from corporate offices and execute the same 2. To prepare tour travel package for group people for domestic and international trip . 3. Should have geographical knowledge to guide and make plan for customers. 4. To be able to make a profit making center. 5. Should have knowledge of Amadeus & Galileo system. Age: 35 to 45 years. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Schedule: Day shift Work Location: In person

Are you passionate about travel and helping others explore the world? Join our team as a Travel Consultant Trainee and embark on an exciting career in the travel industry! This is a fantastic opportunity to learn from experienced professionals, gain hands-on experience, and develop the skills needed to become a successful travel consultant. Whether you're assisting clients with dream vacations, organizing itineraries, or staying updated on the latest travel trends, this role offers a dynamic and rewarding start to your career in travel. Responsibilities of the Candidate: Assist clients in planning and booking travel arrangements, including flights, accommodations, tours, and transportation. Research destinations, visa requirements, and travel advisories to provide accurate information. Learn to use booking systems (e.g., Amadeus, Sabre, or Galileo) under supervision. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction. Stay updated on travel industry trends, promotions, and new destinations. Support senior travel consultants with administrative tasks, including documentation and payment processing. Promote travel packages, deals, and loyalty programs to clients. Requirements: High school diploma or equivalent (a degree in Tourism/Hospitality is a plus but not required). Strong passion for travel and eagerness to learn about the industry. Excellent communication and customer service skills. Basic computer proficiency (experience with booking systems is an advantage). Ability to multitask, work in a team, and adapt in a fast-paced environment. Attention to detail and problem-solving skills. Perks & Benefits: Training & mentorship from industry experts. Travel discounts and fam trip opportunities. Career growth potential within the agency Job Types: Full-time, Permanent Pay: ₹8,721.22 - ₹12,000.00 per month Schedule: Day shift Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Work Location: In person

Dear Candidate, Greetings from Naukri.com!! Your profile is suitable for an opening with our client WNS Global for GDS Travel Process profile Overview: WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of March 31, 2025, WNS has 64,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India. Website Link : http://www.wns.com Please find the below details: ? Organization: WNS Global ? Profile : GDS Travel Process ? Experience: 0.6Months -4Years ? Job Location: Bangalore ? Skillset: GDS, Amadeus, Galileo, Sabre Please Note: If the above does not match your profile, kindly ignore the mail.

BPO Hiring For Voice Travel Process 4.80 CTC Grad/ UG's / BE/ Btech - Min.1 Year Experience in Customer Service Any Domain 32K in Hand Cabs 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For Voice Travel Process - 32 K Per Month Plus Incentives Grad/ UG's/BE/Btech - Min- 1Year Experience in Customer Service Any Domain 4.80 CTC 5 Days 24/7 Cabs Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724

Business Unit: Business Support Service (BSS) Job Type: Work from office Location: Panjim, Goa Company Profile Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with more than 25 years’ real-world experience. Our team consists of have 700+ travel professionals who work 24X7 with 100+ customers globally to support and scale travel businesses. Duties & Responsibilities  Monitor and manage all client pseudo's queues to ensure timely and accurate processing of tasks.  Conduct audits of airline tickets in Global Distribution Systems (GDS) to verify accuracy and compliance with airline policies and procedures.  Handle the re-issuance of airline tickets as per client requests and airline regulations, ensuring minimal disruption to travel plans.  Calculate fees for voluntary changes/cancellation charges for all fare types using manual entries and rapid reprice.  Queue Management and Deposit Queue Management  Communicate with clients to address queries and errors reported via email promptly and professionally, providing efficient resolutions.  Collaborate with internal teams to resolve any operational issues and ensure smooth workflow.  Maintain detailed records and documentation related to operations tasks for reference and auditing purposes. Required Skills  A good grasp on English, with excellent communication skills.  Proficiency in using Galileo Global Distribution Systems (GDS) and experience with International (UK) airline ticketing systems.  Should be skilled in various fare types – Agency Consolidated & Private Fares, Corporate fares, ITX & Net Remit fares, Seeman, Marine & Offshore Fares, Oil & Gas Fares, NDC, CAT35 Fares, Cluster fares, Concessionary tickets.  Knowledge of airline ticketing procedures and regulations is a plus.  Should be an effective team contributor with good interpersonal skills.  Analytical approach to work and attention to detail and accuracy. Additional/Preferred Skills  Air fare ticketing Background.

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What Youll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For: 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography

About the Role: As an International Customer Service Consultant at Client based in the Gurgaon office, you will be responsible for assisting premium & International customers. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through our client platform various international platforms and other meta-search engine For More Details Please connect with our recruitment team : 7678572840 Role & responsibilities: Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of our client portal. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Preferred candidate profile: Experience: At least 1-10 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: HS or Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

Company Description My Travel Way is a leading brand in the Travel Industry in India, specializing in tailor-made holidays to various destinations. The company is committed to providing high-quality travel solutions that exceed customer expectations, with a focus on Corporate & Business Tours. Services offered include hotel bookings, air tickets, bus tickets, travel insurance, and customized package tours. Role Description This is a full-time on-site role as a Ticketing Executive located in Ahmedabad. The Ticketing Executive will be responsible for ticket sales, communication with customers, providing excellent customer service, making reservations, and driving sales for travel packages. Key Job Responsibilities: Handle domestic flight bookings through GDS (Amadeus/Galileo) or airline websites Issue, reissue, and cancel tickets as per client requirements Check fare rules, rescheduling policies, and cancellation charges Coordinate with clients for itinerary confirmation and travel preferences Share competitive fare options, routes, and airline schedules Maintain accurate and updated booking records and invoices Handle urgent travel requests and resolve travel-related issues promptly Provide excellent customer service via phone, email, and WhatsApp Required Skills & Qualifications: Graduate (any stream); preference to candidates with Travel & Tourism diploma Familiarity with airline portals, GDS systems (Amadeus, Galileo), and domestic travel norms Good verbal and written communication in English and Hindi Basic computer knowledge – MS Office, Internet, Email High attention to detail, customer handling, and problem-solving ability What we Offer: Friendly work environment with growth opportunities On-the-job training for freshers Employee travel discounts Incentives for high performance

Hiring for International TRAVEL VOICE PROCESS for Gurgaon location Any GRAD/UG with min 6 months Int. travel exp. with excellent communication skills can apply salary-upto40k ctc 5 days working Rotational shift and off both side cab Ruchi@8375848971 Required Candidate profile incentives + cabs + premium process

Hiring Alert Voice Process! We are looking for dynamic individuals to join our Voice Process team! If you have excellent communication skills and are comfortable working in rotational shifts, this opportunity is for you. Role: Voice Process Shift: Rotational Location: WNS , Viman nagar , Weikfield , Pune , Maharashtra Cab Facility: Available Requirements: Good communication skills, GDS , Sabre,Amadeus, including ticket , Travel Consultan experienced candidates are welcome!

Responsibilities: * Manage international air ticket bookings using Amadeus, Galileo & Sabre GDS systems. * Provide exceptional customer service throughout the travel process. Food allowance Office cab/shuttle Annual bonus Performance bonus

TRAVEL SALES CONSULTANT ENGLISH AND SPANISH BILINGUAL Share CV hiringtalent2424@gmail.com Min 1 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus Salary upto 60k + Unlimited Incentives Location-Noida/Delhi/Gurgaon Required Candidate profile Share CV hiringtalent2424@gmail.com

Are you passionate about travel and helping others explore the world? Join our team as a Travel Consultant Trainee and embark on an exciting career in the travel industry! This is a fantastic opportunity to learn from experienced professionals, gain hands-on experience, and develop the skills needed to become a successful travel consultant. Whether you're assisting clients with dream vacations, organizing itineraries, or staying updated on the latest travel trends, this role offers a dynamic and rewarding start to your career in travel. Responsibilities of the Candidate: Assist clients in planning and booking travel arrangements, including flights, accommodations, tours, and transportation. Research destinations, visa requirements, and travel advisories to provide accurate information. Learn to use booking systems (e.g., Amadeus, Sabre, or Galileo) under supervision. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction. Stay updated on travel industry trends, promotions, and new destinations. Support senior travel consultants with administrative tasks, including documentation and payment processing. Promote travel packages, deals, and loyalty programs to clients. Requirements: High school diploma or equivalent (a degree in Tourism/Hospitality is a plus but not required). Strong passion for travel and eagerness to learn about the industry. Excellent communication and customer service skills. Basic computer proficiency (experience with booking systems is an advantage). Ability to multitask, work in a team, and adapt in a fast-paced environment. Attention to detail and problem-solving skills. Perks & Benefits: Training & mentorship from industry experts. Travel discounts and fam trip opportunities. Career growth potential within the agency Job Types: Full-time, Permanent Pay: ₹8,721.22 - ₹12,000.00 per month Schedule: Day shift Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Work Location: In person

SUMMARY Hiring: Travel Process Executive (Expedia GDS & Amadeus), Salary upto 5.50 LPA Location: Chennai (Relocation Benefits Included) Requirements Education: Any Undergraduate / Graduate Experience: Minimum 1.5+ years in a Travel Process Tools: Must have working knowledge of GDS tools Amadeus / Sabre / Galileo Domain: Background in Ticketing / Reservation / Travel Customer Support Benefits Transport Allowance: One-way: 1,750/month Two-way: 3,500/month Additional Perks Flight Ticket Reimbursement (for relocation) 14 Days Company Accommodation (on joining)

Role & responsibilities We are seeking energetic, passionate and enthusiastic person for Ticketing department. Suitable candidate should have the expertise to perform ticket issuance , re issuance , cancellation, refunds , customer support via chat or call and resolve all client issues with exceptional customer service skills. Good knowledge of GDS like Galileo must and Amedeus will be expected from all candidates. Preferred candidate profile We are looking for candidates with good english written and verbal communication skills and excellent interpersonal skills.

We are seeking a motivated and experienced Travel Sales Agent fluent in Arabic and English to join our dynamic sales team. The ideal candidate will have a strong background in travel sales and customer service, with the ability to effectively communicate with Arabic-speaking clients and offer customised travel solutions. Key Responsibilities: Handle inbound and outbound travel inquiries from Arabic-speaking customers via phone, email, and chat. Promote and sell international flight tickets, hotel bookings, holiday packages, and other travel-related services. Understand customer travel needs and offer appropriate travel options based on budget and preferences. Generate leads, follow up with potential clients, and close sales effectively. Maintain up-to-date knowledge of travel regulations, visa requirements, airline policies, and promotions. Coordinate with airlines, hotel partners, and internal support teams to ensure seamless service delivery. Achieve monthly sales targets and contribute to team goals. Maintain accurate records of client interactions and bookings in the CRM system. Requirements: Proven experience in travel sales or a related field (minimum 1–2 years preferred). Fluency in Arabic and English (spoken and written) is mandatory. Strong customer service and communication skills. Familiarity with GDS systems such as Amadeus, Sabre, or Galileo is a plus. Ability to multitask, work under pressure, and meet sales targets. Positive attitude and team-oriented mindset. Benefits: Attractive salary package with performance-based incentives Opportunity to work in a multicultural, fast-paced environment Career growth and training opportunities Cab Facility. only female candidate. If anyone interested please call to the Direct HR on 9650438694 Job Type: Full-time Pay: ₹21,000.00 - ₹40,000.00 per month Benefits: Paid sick time Schedule: Day shift Evening shift Morning shift Night shift Rotational shift UK shift US shift Weekend availability Work Location: In person

Job Summary: We are seeking a highly motivated and detail-oriented Travel Consultant to join our Travel Technology team. The ideal candidate will have a solid background in the travel industry, excellent communication skills, and familiarity with travel booking systems and supplier integrations. You will act as a liaison between clients and our technology platforms, ensuring seamless travel solutions and outstanding customer experiences. Key Responsibilities: Provide expert consultation and support to B2B/B2C clients using our travel technology platform. Assist users in booking flights, hotels, packages, and other travel services via our booking engine. Handle inquiries related to GDS (e.g., Amadeus, Sabre, Galileo) and non-GDS supplier integrations. Monitor and troubleshoot booking issues, escalations, and ensure timely resolution in coordination with tech support. Educate clients on system functionalities, tools, and workflows. Coordinate with product and tech teams for feature improvements, bug reports, and enhancements. Maintain up-to-date knowledge of travel industry trends, fare rules, and OTA/GDS practices. Support UAT (User Acceptance Testing) of new product releases to ensure quality and functionality. Generate reports and provide insights on customer feedback and system usability. Requirements: Bachelor's degree in Tourism, Hospitality, Business, or related field. 2–5 years of experience as a Travel Consultant, preferably in a tech-driven environment. Proficient in GDS (Amadeus/Sabre/Galileo) and travel portals (e.g., Booking.com, Expedia, etc.). Knowledge of travel APIs, booking engines, and mid/back-office tools is a plus. Strong understanding of domestic and international travel processes and documentation. Excellent verbal and written communication skills. Tech-savvy, with the ability to quickly learn and use new software platforms. Strong problem-solving and organizational skills. Preferred Qualifications: Experience working with SaaS-based travel platforms. Familiarity with ticketing, reissuance, cancellations, and refunds. Knowledge of PNR creation/modification and fare rules. Benefits: Competitive salary and performance-based incentives Opportunity to work with cutting-edge travel technologies Professional development and training Job Type: Full-time Pay: Up to ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person