Company Description Established in 1973, STIC Travel Group is a leading travel company with a wide range of international and domestic packages, including luxury cruises, adventure holidays, wildlife packages, and more. The company's product portfolio also includes corporate travel solutions for MNCs, Indian corporate houses, and SMEs. Headquartered in Gurugram, Haryana, STIC Travel Group represents some of the world's best travel, aviation, tourism, cruise, and hotel brands in India. Role Description Design educational tour programs from India to Singapore. Align tours with and cultural learning goals. Customize programs based on school curriculum needs. Identify and liaise with vendors in Singapore (hotels, transport, institutions). Negotiate contracts and maintain service quality. Ensure vendor compliance and reliability. Prepare detailed cost estimates and pricing models. Optimize tour costs while ensuring quality. Coordinate with HOD, finance and sales for budget approvals. Travel with student groups to Singapore as the Tour Manager. Ensure smooth on-ground operations and student safety. Handle real-time problem-solving and coordination. Prior travel to Singapore and experience in outbound travel/tour operations highly preferred. Qualifications Graduate/Postgraduate in Travel, Education, or related field. Skills Required Itinerary design, vendor negotiations, costing, interpersonal skills, team coordination, student engagement, flexibility to travel. Industry Education Travel / Student Tours. Experience 5-10 years in student/educational travel /Outbound Tour Preferred Background Strong knowledge of Singapore, including local culture, education hubs, and logistics. Show more Show less
Job description As a Leisure Cruise Sales- Assistant Manager at STIC Travel Group, you will be responsible for developing sales and revenue growth by effectively promoting and selling high end luxury outbound packages & Cruises. Your primary role would be to identify new business opportunities and achieve sales target. Your passion for travel, cruise industry knowledge, and sales expertise will be essential for success in this role. 1. Sales & Business Development Develop and implement sales strategies to drive revenue growth for leisure and cruise products in India. Conduct market research to identify new opportunities and analyze competitors. Achieve sales targets and revenue, ensuring alignment with overall company objectives. 2. Client Relationship Management Build and maintain strong relationships with travel agents, corporate clients, and key stakeholders. Ensure high levels of customer satisfaction through effective service and issue resolution. Work closely with clients to understand their needs and tailor solutions accordingly. 3. Product Knowledge & Promotion Develop expertise in cruise, outbound, including destinations, pricing, and promotions. Collaborate with the marketing team to create and promote sales materials. Participate in trade shows, events, and presentations to increase product visibility. 4. Reporting & Compliance Ensure adherence to company policies and industry regulations in all sales activities. Submit regular reports on CRM with DSR, sales performance, market conditions, and business development. Qualifications Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Proven experience in outbound / cruise sales and in-depth knowledge of destinations. Excellent communication skill Sales-driven and results-oriented with a proven track record of meeting or exceeding sales targets. Proficiency in sales software and CRM systems.
As a Corporate Loyalty Specialist, your primary responsibility will be to handle tele sales and acquire new accounts. This includes tele calling to generate sales leads, prioritizing sales leads from pre-qualified lists, analyzing corporate databases to identify potential call targets, preparing sales call scripts, and conducting welcome calls for new contracted customers. It will also involve documenting sales call outcomes, processing converted sales leads in the LH/ LH Group CRM, and coordinating account management for the SME segment. In terms of account management, you will be required to activate new corporate accounts, monitor account activity and customer behavior, follow up on open sales leads and inactive accounts, and identify potential corporate customers for engagement. Additionally, you will need to collaborate with the Account Management team, conduct competition benchmarking, and provide dedicated support for leisure and group patrons. To excel in this role, you should have a minimum of 5-7 years of experience in inside sales or tele sales, with a proven track record of meeting or exceeding sales targets. A comprehensive understanding of the travel industry and related subjects will be advantageous. Your contributions will play a vital role in driving sales growth, enhancing customer engagement, and maintaining strong relationships with corporate clients. Being proactive, detail-oriented, and able to adapt to a dynamic work environment will be key to your success in this position.,
As a Corporate Loyalty Specialist, your primary responsibility will be to engage in tele sales and acquire new accounts. This involves tele calling to generate sales leads, prioritize leads from pre-qualified lists, analyze corporate databases to identify potential targets, prepare sales call scripts, and conduct welcome calls for new customers. It will also be your duty to log and document sales call outcomes, process converted leads in CRM systems, and manage ongoing leads effectively. Additionally, you will be tasked with coordinating account management for SME segment clients. This includes activating new accounts, monitoring account activity and customer behavior, following up on open sales leads and inactive accounts, identifying and activating potential customers, and collaborating with the Account Management team. You will also be responsible for competition benchmarking and providing dedicated patronship for leisure and group clients. To be successful in this role, you should have a minimum of 5-7 years of inside sales or tele sales experience with a proven track record of meeting or exceeding sales targets. Comprehensive knowledge of the travel industry and related subjects is preferred for this position.,
Job description As a Leisure Cruise Sales- Assistant Manager at STIC Travel Group, you will be responsible for developing sales and revenue growth by effectively promoting and selling high end luxury outbound packages & Cruises. Your primary role would be to identify new business opportunities and achieve sales target. Your passion for travel, cruise industry knowledge, and sales expertise will be essential for success in this role. 1. Sales & Business Development Develop and implement sales strategies to drive revenue growth for leisure and cruise products in India. Conduct market research to identify new opportunities and analyze competitors. Achieve sales targets and revenue, ensuring alignment with overall company objectives. 2. Client Relationship Management Build and maintain strong relationships with travel agents, corporate clients, and key stakeholders. Ensure high levels of customer satisfaction through effective service and issue resolution. Work closely with clients to understand their needs and tailor solutions accordingly. 3. Product Knowledge & Promotion Develop expertise in cruise, outbound, including destinations, pricing, and promotions. Collaborate with the marketing team to create and promote sales materials. Participate in trade shows, events, and presentations to increase product visibility. 4. Reporting & Compliance Ensure adherence to company policies and industry regulations in all sales activities. Submit regular reports on CRM with DSR, sales performance, market conditions, and business development. Qualifications Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Proven experience in outbound / cruise sales and in-depth knowledge of destinations. Excellent communication skill Sales-driven and results-oriented with a proven track record of meeting or exceeding sales targets. Proficiency in sales software and CRM systems.
You will be part of STIC Travel Group, a renowned travel company offering diverse international and domestic travel packages. As a part of the team, you will be responsible for designing educational tour programs from India to Singapore, aligning these tours with educational and cultural learning goals, and customizing programs to meet school curriculum requirements. Your role will involve identifying and collaborating with vendors in Singapore, negotiating contracts, and ensuring high service quality standards. It will be essential to manage vendor compliance and reliability, prepare detailed cost estimates and pricing models, and optimize tour costs without compromising on quality. Collaboration with the Head of Department, Finance, and Sales teams for budget approvals will be a key aspect of your responsibilities. Additionally, you will travel with student groups to Singapore as the Tour Manager, ensuring smooth on-ground operations and prioritizing student safety throughout the trip. Quick and effective problem-solving, as well as coordination skills, will be crucial for managing any real-time challenges that may arise during the tours. Previous travel experience to Singapore and a background in outbound travel or tour operations will be advantageous for this role. To qualify for this position, you should hold a Graduate or Postgraduate degree in Travel, Education, or a related field. The role necessitates skills in itinerary design, vendor negotiations, costing, interpersonal communication, team coordination, student engagement, and flexibility to travel as required. The industry focus will be on Education Travel and Student Tours, with an expected experience range of 5-10 years in student/educational travel or Outbound Tours. An added advantage would be a solid understanding of Singapore, encompassing its local culture, education hubs, and logistical aspects. Your expertise in these areas will contribute significantly to the successful execution of educational tours to Singapore.,
A dynamic individual to enhance sales and market expansion for Ethiopian Airlines, in the capacity of Assistant Manager Sales. Responsibilities 1.Relationship Management and Sales Promotion: Maintain strong relationships with business partners, particularly travel agents, and regularly conduct sales visits to promote Ethiopian Airlines. Ensure that all business partners in the region are regularly visited and updated with the latest information about Ethiopian products and services. Represent the airline in important events and trade meetings to enhance brand visibility and promote sales. 2. Market Expansion and Penetration: Increase the market share and penetration of Ethiopian Airline's services in the allocated region through strategic sales and promotional activities. Coordinate marketing activities in the region with the manager to effectively reach target audiences and attract new customers. 3. Target Achievement and Business Development: Take responsibility for achieving the assigned quarterly and annual targets set by the company. Actively seek new business opportunities and partnerships to drive growth and revenue for Ethiopian Airlines in the region. Qualifications: Bachelor's degree 7 years + of experience in airline passenger sales or a similar sales role Excellent verbal and written communication skills
Cruise Operations & Bookings Specialist Responsibilities 1. Cruise Operations & Bookings Manage end-to-end cruise booking processes for domestic and international itineraries. Coordinate with cruise liners for availability, pricing, and special requests. Ensure accuracy and timely handling of bookings, cancellations, and modifications. 2. Customer Engagement & Tele-Sales Conduct tele-sales to promote cruise packages and upsell services. Respond promptly to customer inquiries via phone, email, or online platforms. Provide detailed information about itineraries, destinations, and onboard services. 3. Coordination & Documentation Act as a liaison between clients and cruise liners for operational queries. Manage all documentation related to bookings, including invoices, confirmations, and payments. Ensure compliance with international and local standards for cruise travel. 4. Reporting & Feedback Prepare periodic sales and booking reports to track performance. Maintain all leads and bookings in the assigned format. Gather and analyze customer feedback to improve services. Qualifications & Skills : Bachelor’s degree in Travel & Tourism, Business Management, or a related field. 3-5 years of experience in cruise operations, tele-sales, or outbound operations Proficiency in MS Office & travel booking softwares. Strong communication and interpersonal skills. Attention to detail with excellent organizational abilities. Ability to work under pressure and meet deadlines.
Job Title: Airline Reservation Manager and Inside Sales Location: Gurgaon Department: Inside Sales & Reservations Reports To: Director – Group Business Development Position Overview: The Airline Inside Sales and Reservation Manager will be responsible for managing and leading the airline’s inside sales and reservation operations. This role ensures high-quality customer service, effective sales strategies, and seamless reservation processes to maximize revenue and customer satisfaction. The manager will also coordinate with other teams to streamline operations and implement best practices. Key Responsibilities: 1.Inside Sales Management: Lead the inside sales / reservation team across pan India to achieve revenue targets through proactive selling and customer engagement. Maintain and expand relationships with travel agents, corporate clients, and other key stakeholders. Monitor tele sales performance metrics and generate reports to track team performance. 2.Reservations Operations: Oversee the reservation process ensuring accuracy, timeliness, and adherence to airline policies. Manage the booking team to handle ticket issuance, cancellations, and modifications efficiently. Resolve escalated customer issues and complaints related to reservations. Ensure compliance with airline fare rules, tariffs, and reservation systems. 3.Team Leadership & Training: Conduct regular performance reviews, identify skill gaps, and provide coaching. Implement process improvements and best practices for team efficiency. 4.Reporting & Analysis: Prepare and present regular reports on sales performance, reservation metrics, and customer feedback. Provide insights for revenue management and pricing strategies. 5.Coordination & Communication: Collaborate with marketing, revenue management, and operations teams to support campaigns and promotions. Maintain effective communication with other departments to ensure smooth operations. Qualifications & Skills: Bachelor’s degree in Business, Aviation, Hospitality, Travel & Tourism, or related field. Minimum 7-10 years of experience in airline sales, reservations, or travel management Strong knowledge of airline reservation systems (GDS – Amadeus, Sabre, Galileo, etc.). Excellent customer service, communication, and interpersonal skills. Proficient in MS office (Excel, Power Point etc) Ability to analyse data, create reports, and make strategic decisions. Strong leadership and team management skills. Proactive, detail-oriented, and capable of handling high-pressure situations.