Furniture Sales Associate

Job Title: Sales Executive – Furniture Division Location: Atul Kataria Chowk, Sector-14, Gurgaon Reports To: Sales Manager Job Summary: The Sales Executive will be responsible for generating sales, building strong customer relationships, and promoting the company’s furniture products to achieve monthly targets. The role involves direct client interaction, showroom management, and follow-up for closing deals, ensuring excellent customer service from inquiry to delivery. Key Responsibilities: Sales Generation Actively promote and sell furniture products to walk-in customers, corporate clients, interior designers, and builders. Achieve or exceed monthly sales targets set by the management. Customer Relationship Management Greet and assist customers in the showroom professionally. Understand customer requirements and suggest suitable furniture solutions. Build and maintain long-term relationships to ensure repeat business. Product Knowledge Stay updated on product specifications, designs, materials, pricing, and promotions. Explain product features, benefits, and warranties to customers. Sales Process Handling Prepare quotations, negotiate prices, and finalize sales orders. Ensure accurate documentation and timely payment collection. Follow up on pending orders, deliveries, and after-sales service. Market Awareness Identify potential new customers through field visits, calls, and networking. Monitor competitor activities, pricing, and market trends. Showroom & Display Management Ensure the showroom is well-maintained with attractive furniture displays. Coordinate with the visual merchandiser for seasonal arrangements. Qualifications & Skills Minimum 1–3 years of experience in furniture, home décor, or retail sales. Strong communication, negotiation, and interpersonal skills. Basic computer knowledge (MS Office, CRM software). Ability to work under sales pressure and meet deadlines. Pleasant personality with a customer-focused approach. Key Performance Indicators (KPIs): Monthly sales achievement vs. target. Customer satisfaction & feedback scores. Number of new client acquisitions. Repeat business from existing clients.