Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Hyderabad
>
Sanofi
>
Functional Expert - Service Now

Functional Expert - Service Now

Sanofi

3 - 8 years

4 - 8 Lacs

Hyderabad

Posted:8 hours ago| Platform:

Apply

Skills Required

Stakeholder Engagement Service level Managed services Product service Analytical Healthcare IT asset management Stakeholder management Continuous improvement Information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a strategic and detail-oriented Global Process Owner (GPO) for Hardware Asset Management (HAM) to lead the design, implementation, and continuous improvement of global HAM processes. This role will be instrumental in ensuring the effective lifecycle management of IT hardware assets across the enterprise, leveraging ServiceNow as the primary platform. The ideal candidate will collaborate with regional and global stakeholders to align HAM practices with business goals, compliance requirements, and industry best practices. What you will be doing: Process Ownership & Governance - Define, document, and maintain global HAM processes, policies, and standards. Establish governance structures to monitor compliance and performance. ServiceNow Platform Management - Serve as the HAM process lead within the ServiceNow platform. Collaborate with ServiceNow developers and administrators for continuous improvement of the process. Stakeholder Engagement - Act as the primary point of contact for global and regional stakeholders. Facilitate regular reviews with IT teams to assess process health and adoption. Continuous Improvement - Manage service continuous improvement cycles in collaboration with the Product / Service Owners and managed services teams. Key Performance Indicators (KPIs) - Define/oversee KPIs to ensure Operations / Service Level Agreement (OLA/ SLA) meet business objectives. Knowledge & Process Documentation - Maintain knowledge, procedures and training materials based on process and technical changes Regulatory Compliance - Maintain regulatory compliance based on Digital controls Communication - Proactively gather feedback and share process changes with stakeholders. Main responsibilities: - Education & Experience - bachelors degree in Information Technology, Business Administration, or related field. Three+ years of experience in IT Asset Management, with at least 3 years in a global process owner-role Proven experience with ServiceNow HAM module is required. Skills & Competencies - Strong understanding of IT asset lifecycle management and related compliance requirements Excellent communication, collaboration, and stakeholder management skills. Analytical mindset with a focus on data-driven decision-making ITIL certification preferred; ServiceNow certifications are a plus.

More Jobs at Sanofi

Senior Analyst CI2C

Mumbai

7 - 10 yrs

INR 10 - 13 Lacs

Customer Engagement Manager

Mumbai

5 - 6 yrs

INR 12 - 16 Lacs

Global Medical Expert

Hyderabad

4 - 8 yrs

INR 11 - 18 Lacs

Invoice-to-Pay and Accounts Payable Analyst

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Talent Process Coordinator

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Stakeholder Engagement Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Sanofi

www.sanofi.com

Pharmaceutical Manufacturing

Paris France

10001 Employees

371 Jobs

Key People

Paul Hudson

Chief Executive Officer
Thomas W. Kearney

Chief Financial Officer
Anne Beal

Chief Patient Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Functional Expert - Service Now