FSE MRI Professional

You have the opportunity to work as MRI field service engineer in Karnataka Territory You are responsible for: Delivery: o The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently o The FSE would conduct site surveys before taking over the Life Cycle Management of an installed machine o The FSE would also provide Demonstration Support for the system in the region o The position of a FSE would entail Commissioning and Handing-over of the respective systems projects o FSE would participate in Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame o The FSE would implement FCO Selling: o As a FSE, Person would actively participate and support in CS Sales Promotion and achievement of overall CS Team Sales Targets o FSE would coordinate the process of Spare parts Sales with the Customer o Identifying opportunities for System Upgrades and promoting the same to the Customer would also fall within the job s purview o The FSE would provide Competition Information about the latest developments and the prevailing market condition to enable the organization to be competitive. Service Administration o The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms o The FSE would be responsible for proper handling of parts/ Test Measuring Instruments to ensure return of all parts with proper documents o The responsibility of collecting Customer Overdue Outstanding would lie with the FSE. Customer Satisfaction o FSE would also be responsible for timely escalation of certain issues to the concerned FSE and work as a team to provide appropriate solution to customer Quality -To achieve all goals against the Quality KPIs To succeed in this role, you should have the following skills and experience BE/Btech/Diploma in Biomedical or Electronics 3+ years of experience in Service/Maintenance and Installation of MRI systems Any additional experience in modalities like CT/Cathlab will be added advantage Should be ready to work any where in India as per the requirement