Front/Counter Sales Executive

3 - 5 years

3 - 4 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Front/Counter Sales Executive

Location:

About Us

Maznica Chocolate is a premium chocolate brand known for its high-quality artisanal chocolates, elegant gifting collections, and exceptional customer experience. We are looking for enthusiastic and customer-focused individuals to join our showroom team in Chennai.

Key Responsibilities

Customer Service & Sales

  • Greet customers warmly and provide product recommendations based on preferences and occasions.
  • Explain chocolate varieties, ingredients, flavours, pricing, and offers.
  • Assist customers in choosing gift boxes, hampers, and custom assortments.
  • Achieve daily/weekly sales targets set by the showroom manager.
  • Handle customer queries, feedback, and complaints politely and professionally.

Counter & Billing Operations

  • Operate the billing system and process cash, card, UPI payments accurately.
  • Maintain proper billing records and ensure correct pricing and discounts are applied.
  • Pack chocolates carefully to maintain product quality and ensure attractive presentation.

Store Maintenance

  • Maintain cleanliness and hygiene of the counter and display shelves.
  • Arrange products attractively as per visual merchandising guidelines.
  • Monitor stock levels and assist in inventory management, counting, and replenishment.
  • Ensure chocolates are stored at the right temperature and handled safely.

Brand Representation

  • Maintain a neat and professional appearance in accordance with brand standards.
  • Promote new arrivals, festival collections, and special offers to customers.
  • Build long-term relationships with repeat customers and contribute to brand loyalty.

Required Skills & Qualifications

  • Education:

    +2 / Diploma / Graduate (Any stream).
  • Experience:

    35 years in showroom sales, retail, hospitality, or food outlets preferred.
  • Skills:

    • Excellent communication in English and Tamil.
    • Strong customer-handling and sales skills.
    • Basic computer and billing knowledge.
    • Polite, energetic, and positive attitude.
  • Other Requirements:

    • Willingness to work in showroom timings, weekends, and festival seasons.
    • Passion for chocolates and customer service is a plus.

Salary & Benefits

  • Competitive salary (based on experience).
  • Sales incentives

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