Front Office Supervisor

Role Description

This is a full-time on-site role for a Front Office Supervisor located in New Delhi. The Front Office Supervisor will manage the reception area, supervise front office staff, handle reservations, and provide exceptional customer service. This role involves overseeing day-to-day operations, addressing guest inquiries, and ensuring a high standard of hospitality. The supervisor will also be responsible for training and mentoring front office team members, maintaining records, and ensuring efficient communication with other departments.

Qualifications

• Supervisory Skills and experience in managing front office staff
• Proficiency in Receptionist Duties and Reservations management
• Excellent Customer Service and Communication skills
• Strong organizational and multitasking abilities
• Ability to work effectively in a high-paced environment
• Previous experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred