Front Office Staff

Job Summary
We are seeking a highly organized and customer-focused Front Office Associate to join our team. The successful candidate will provide exceptional customer service, manage front desk operations, and perform administrative tasks.Key Responsibilities1. Greet and assist visitors: Welcome guests, respond to inquiries, and direct them to the relevant personnel.2. Manage front desk operations: Answer phone calls, respond to emails, and handle mail and packages.3. Provide customer service: Resolve customer complaints, provide information, and support to customers.4. Administrative tasks: Maintain records, update databases, and perform other administrative duties.5. Manage appointments and schedules: Coordinate appointments, meetings, and events for staff and management.6. Maintain office supplies and equipment: Order supplies, maintain equipment, and ensure the front office area is tidy and organized.7. Handle cash and credit transactions: Process payments, handle cash, and balance cash registers.8. Maintain confidentiality: Handle sensitive and confidential information with discretion.Requirements1. Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.2. Experience: 0-1 year of experience in a front office or customer service role.3. Skills: Excellent communication, interpersonal, and organizational skills; proficiency in Microsoft Office and other software applications.4. Language: Fluency in English; additional languages an asset.