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EIM.
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Front Office Staff

Front Office Staff

0 years

|

1 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Skills Required

communication support marketing service

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an enthusiastic and customer-focused Front Office staff to handle inbound and outbound calls, provide product detailing, and ensure excellent customer communication. The ideal candidate should possess good communication skills and a positive attitude toward achieving customer satisfaction and sales goals.

Key Responsibilities:

Handle inbound and outbound calls professionally and courteously.
Provide accurate information and product detailing to customers.
Maintain records of customer interactions, feedback, and follow-ups.
Identify customer needs and suggest suitable products or services.
Support sales and marketing campaigns through telephonic communication.
Ensure timely follow-up and conversion of inquiries into potential leads.
Coordinate with internal teams for smooth handling of customer requirements.

Requirements:

Qualification: Minimum Graduate.
Excellent communication and interpersonal skills (Malayalam proficiency preferred; English an added advantage).
Basic computer knowledge and ability to manage calls
Prior experience in telecalling, customer service, or sales will be an advantage.
Confident telephone etiquette.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

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