Front Office Manager

0 years

2 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We’re looking for a dynamic and experienced Front Office Manager to lead our front desk team and ensure an exceptional guest experience at our Resort at Wayanad, Kerala.

Key Responsibilities:

  • Oversee daily operations of the front office, concierge, and guest relations.
  • Ensure smooth check-in/check-out processes with premium service standards.
  • Train, motivate, and supervise front office staff.
  • Handle guest queries, complaints, and VIP services with professionalism.
  • Coordinate with other departments to deliver seamless guest experiences.
  • Monitor room inventory, reservations, and revenue-related reports.

Qualifications:

  • Bachelor’s degree/diploma in Hotel Management or related field.
  • Experience in hospitality, with managerial role.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in PMS (Property Management Systems) and MS Office.
  • Fluency in English; knowledge of additional languages is an advantage.

What We Offer:

  • Competitive salary package.
  • Opportunity to work with a reputed luxury hospitality brand.
  • Serene and inspiring work environment in Wayanad’s natural beauty

Job Type: Full-time

Pay: From ₹20,000.00 per month

Work Location: In person

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