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Position Overview Contact Mr Manoj Thenua WhatsApp 6398 652832 The Front office executive is a critical member of the clinic operations team.There is a whole lot more that goes into making a clinic a great place to work, and even better place for patients to visit, and ensuring things run smoothly and efficiently.The ideal candidate will possess a deep understanding of the healthcare domain, coupled with a passion for children's well-being, to drive sales and zero billing errors. Key Responsibilities A front office executive is responsible for attending the incoming calls, responding to them and transferring the call to the appropriate department Scheduling the appointments at the correct time and with the correct doctor Listening to clients and communicating in a positive and confident manner with those over the phone or clients in the reception area Handling billing and detailing client invoices Copying, Printing and emailing documents between clinics, hospitals, and patients Required Qualifications Diploma / Bachelors degree any discipline Patient facing & Billing experience in a healthcare setting(pediatric units), like hospital or clinic. Excellent communication and interpersonal skills, including the ability to work effectively with patients, families, and other healthcare professionals. Ability to work under pressure and in a fast-paced environment. Strong critical thinking and problem-solving skills. Ability to work independently and as a part of a dynamic team. Preferred Skills Familiarity with electronic systems-Proficiency in excel & word Ability to use CRM tools for tracking leads and sales progress. Skills: children,proficiency in excel and word,healthcare domain knowledge,skills,problem-solving,microsoft excel,patient interaction,communication skills,knowledge of electronic systems,problem-solving skills,communication,front office,microsoft word,clinics,clinic,interpersonal skills,healthcare,sales,scheduling,office,crm,crm tool usage,critical thinking,crm tools,interpersonal,billing Show more Show less
