Front Office Executive

3 - 5 years

6 - 8 Lacs

Posted:9 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Reception Duties: Greet visitors, clients, and employees warmly, and manage check-in and check-out procedures. Ensure a professional and courteous reception area.
  • Call Handling: Answer, screen, and direct phone calls to appropriate personnel. Take and relay messages accurately and promptly.
  • Administrative Support: Perform general administrative tasks such as scheduling appointments, managing meeting room bookings, and handling correspondence.
  • Visitor Management: Register and issue visitor badges, ensure compliance with security protocols, and assist with guest requests or inquiries.
  • Office Coordination: Maintain the front desk area and ensure it is clean, organized, and stocked with necessary supplies. Coordinate with various departments to support office operations.
  • Documentation: Manage and file documents, maintain records, and prepare reports as required.
  • Event Support: Assist with organizing and coordinating office events, meetings, and special functions.
  • Problem Resolution: Address and resolve any issues or concerns raised by visitors or staff in a professional and efficient manner.
  • Safety and Security: Monitor and manage building access, ensuring the security of the facility and compliance with health and safety regulations.
What We re Looking For:
  • Education: Bachelor s degree in Business Administration, Hospitality Management, or a related field is preferred.
  • Experience: 3-5 years of experience in a front desk or administrative role, with a proven track record of excellent customer service.
  • Skills:
    • Strong interpersonal and communication skills, with the ability to interact effectively with
    • people at all levels.
    • Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with front desk
    • management systems.
    • Excellent organizational and multitasking abilities.
    • Professional appearance and demeanor.
    • Ability to handle confidential information with discretion.
    • Problem-solving skills and a proactive attitude.

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