Front Office Executive (Receptionist)

Urgent hiring for Front office executive position

Male candidates require

Experience from hotel / resort industry

Ids knowledge require

KRA :

Guest Services & Satisfaction

• Welcome guests: Provide a warm and professional first impression.
• Handle inquiries: Answer guest questions about the resort and local area.
• Manage complaints: Address and resolve guest issues to ensure satisfaction.
• Provide concierge services: Assist with local tours, reservations, and other guest needs.

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Reservations & Revenue Management

• Manage bookings: Process new reservations and modifications.
• Upsell services: Promote room upgrades and additional services to increase revenue.
• Handle payments: Process guest payments accurately.

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Front Desk Operations & Administration

• Manage check-in/check-out: Efficiently handle the arrival and departure process.
• Maintain records: Keep accurate guest and administrative records.
• Ensure security: Follow procedures to protect guest information and hotel assets.
• Manage the reception area: Keep the front desk area organized and presentable.

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Communication & Coordination

• Handle telephone calls: Answer, screen, and forward calls professionally.
• Coordinate with other departments: Act as a central point of contact for departments like housekeeping, maintenance, and food and beverage.
• Liaise with external partners: Interact with external vendors, suppliers, and agencies as needed.

Interested candidates contact urgent basis .

Job Type: Full-time

Pay: ₹8,086.00 - ₹20,000.00 per month

Benefits:

• Food provided

Work Location: In person