Front Office Executive (Receptionist)

3 years

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

  • Welcome guests warmly upon arrival and assist with check-in and check-out procedures efficiently.
  • Provide accurate information about hotel facilities, services, and local attractions.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Maintain guest satisfaction by anticipating needs and ensuring personalized service.
  • Manage reservations, room allocations, and billing processes accurately.
  • Handle telephone calls, emails, and messages courteously and efficiently.
  • Coordinate with housekeeping, concierge, and other departments for guest requirements.
  • Maintain up-to-date records of room availability, rates, and guest preferences.
  • Handle payments, deposits, and refunds following hotel policies.
  • Prepare daily front office reports and assist in night auditing if required.
  • Ensure proper documentation, filing, and data entry for all guest-related activities.
  • Maintain high grooming and appearance standards at all times.
  • Adhere to the hotel’s brand service standards and operational procedures.
  • Uphold confidentiality and security of guest information.
  • Demonstrate a positive attitude and teamwork within the department.

Job Type: Full-time

Pay: ₹13,000.00 - ₹18,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • 3year: 1 year (Preferred)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You