Job
Description
Job Type: Front Office Executive Qualification: PUC, Degree Language: English, Kannada Mandatory Shift: Night Shift Hospital experience mandatory Looking for candidate how can join immediately Job Roles and Responsibilities: -Manage the front office operations during the night shift, ensuring efficient and personalized service to guests. -Oversee the reception, concierge, and telephone services, maintaining high standards of hospitality and customer satisfaction. -Lead and supervise the night shift team, providing guidance and support to ensure smooth operations. -Manage room assignments, key cards, and guest registration (Check-in Procedures). -Ensuring seamless billing and checkout for departing guests. - Handle guest complaints and concerns, resolving issues promptly and professionally. - Coordinate with other departments (e.g., Housekeeping, Security, F&B) to ensure seamless service delivery. - Monitor and control room inventory, rates, and availability. - Supervise and assist with night audit procedures. - Maintain accurate records and reports, including the front office logbook, rate checks and guest history - Ensure compliance with hotel policies, procedures, and safety standards. - Develop and maintain positive working relationships with staff and departments. - Handle cash, credit card transactions, and guest accounts. - Perform other duties as assigned by the DOR or FOM - Flexibility to work varying shifts, including days, weekends, and holidays. Location: 11/B, 25th Cross Rd, 2nd Sector, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102 Contact No: 7795547272 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) kannada (Preferred) Work Location: In person
