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Front Office Executive

Marigold Restaurant Bar & Pub

1 years

1 - 0 Lacs

Bengaluru, Karnataka

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Hospitality Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Greet and welcome guests promptly and professionally.
Handle guest check-in and check-out processes efficiently.
Manage room reservations, cancellations, and amendments.
Address guest queries and resolve complaints with a positive attitude.
Coordinate with housekeeping and other departments to ensure smooth operations.
Maintain accurate records of bookings and payments.
Process payments and generate invoices.
Answer phone calls, emails, and handle walk-in inquiries.
Ensure the reception area is tidy and presentable at all times.

Requirements:

Minimum 1 year of experience as a receptionist in the hospitality industry.
Knowledge of IDS software is preferred.
Excellent communication and interpersonal skills.
Basic computer proficiency.
Customer-first mindset and ability to remain calm under pressure.
Willing to work night shifts and flexible hours.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

Food provided

Work Location: In person

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Marigold Restaurant Bar & Pub

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