Front Office Executive

0 - 3 years

2 - 4 Lacs

Posted:Just now| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

1. Patient Interaction & Reception

  • Greet patients and visitors in a polite and professional manner.
  • Manage patient check-ins, registrations, and appointment scheduling.

2. Appointment & Scheduling

  • Coordinate and book appointments with doctors and diagnostic departments.
  • Confirm and follow up on scheduled appointments.

3. Billing & Documentation

  • Support basic billing tasks and payment collection (if applicable).
  • Verify patient details and maintain accurate records.

4. Communication & Coordination

  • Answer phone calls, emails, and messages professionally.
  • Coordinate with nursing staff, doctors, and support services.

5. Administrative Duties

  • Maintain cleanliness and organization of the front desk area.
  • Prepare daily reports (appointments, patient flow, etc.).
  • Adhere to hospital policies, privacy rules, and customer service standards.

Skills:

  • Excellent communication & interpersonal skills
  • Computer literacy (MS Office, Hospital Management System)
  • Multitasking & problem-solving ability
  • Patient-friendly attitude
  • Time management & attention to detail

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