Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in amritsar
>
IHG Hotels & Resorts
>
Front Office Associate | voco Amritsar

Front Office Associate | voco Amritsar

IHG Hotels & Resorts

10 - 20 years

2 Lacs

amritsar

Posted:5 days ago| Platform:

Apply

Skills Required

loop front office associate front desk brand ambassador guest service cash handling management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Be the warm welcome that kicks off a memorable guest experience

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

Handle cash and credit transactions

Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes

Stay one step ahead of guests needs record and act on their preferences, and handle their messages, requests, questions and concerns

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed

Take pride in your appearance and place as a brand ambassador

Always know what events and activities are on the day s schedule

Jump into other ad-hoc duties when your colleagues need your help

What we need from you:

Communication skills - guests will need to come to you with concerns as we'll as compliments, so you'll be easy to talk to

Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

Fluency in the local language - extra language skills would be great, but not essential

Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers.

Flexibility - night, weekend and holiday shifts are all part of the job

you'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

Experience - ideally you'll have spent at least one year in a front desk or guest service position

Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

More Jobs at IHG Hotels & Resorts

Sales Executive

Mumbai

5 - 10 yrs

INR 3 - 4 Lacs

Asst Manager- Sales

Mumbai

4 - 9 yrs

INR 6 - 11 Lacs

Assistant Manager_ Deployment Billing

Gurgaon, Haryana, India

5 - 8 yrs

Salary: Not disclosed

Food & Beverage Manager

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

4 - 9 yrs

INR 15 - 16 Lacs

Duty Manager - HIEX Bangalore Whitefield

Bengaluru

2 - 7 yrs

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IHG Hotels & Resorts

Hospitality

Buckinghamshire

Login to

Please Verify Your Phone or Email

Confirm Action

Front Office Associate | voco Amritsar