Front Office Associate

• Welcome guests and giving a found farewell to guest.

• Overseeing VIP guests, arrivals and departures.

• Coordinating and multi-tasking job duties in a busy environment.

• Should possess detailed information about the Property, city as well as the competition.

• Providing excellent customer service as per hospitality standards.

• Greeting guests as they enter and exit the Property.

• Providing information regarding the Company, town attractions, activities etc.

• Check on VIP arrival, complete their pre-registration formalities.

• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.

• Co-ordinate with housekeeping for cleanings.

• Collect Guest feedback during guest departure along with his likes and dislikes.

• Should be able to handle all guests without bias or prejudice.

• Follow the house rules and policies laid down by the management.

• Adhere to strict staff grooming and hygiene standards.

• Consciously and continuously strive to better her skills and increase her knowledge.

• Good command of the English language is essential, both written and verbal

• Must possess strong organization time management skills, attention to detail.

• Must be guest service focused and a team player.

• Positive attitude and outgoing personality is essential.

• Must be able to work shifts - days, evenings, weekends and holidays.

• Professional in demeanor and presentation.

• Personable, enthusiastic, self-motivated and able to work independently.

• Observant, discriminating and detail-oriented

• Strong interpersonal and organizational skills.

Job Type: Full-time

Pay: Up to ₹17,000.00 per month

Benefits:

• Food provided
• Provident Fund

Experience:

• total: 1 year (Preferred)

Work Location: In person