Front Office Assistant

DLS HOTELS

0 years

1 Lacs

mussoorie uttarakhand

Posted:12 hours ago| Platform: SimplyHired logo

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Skills Required

customer service administrative experience organizational skills typing in-person phone etiquette hotel experience office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Guest Check-in and Check-out:Greet guests, verify reservations, register them, assign rooms, issue keys, collect payments, and process check-out procedures.
Reservation Management:Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person.
Guest Services:Answer questions about hotel amenities, services, local attractions, and assist with special requests or issues.
Communication:Answer incoming calls, screen and forward calls, take messages, and respond to guest inquiries via email or in person.
Financial Transactions:Manage cash handling, process payments, and maintain accurate records for financial reporting.
Administrative Tasks:Maintain updated guest records, manage room inventory, prepare reports, and perform other administrative duties.

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person

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