Fully responsible for all aspects of all departments. Support and work with all Head of Departments in all aspects of running this hotel. Ensure the premises are in operative condition as per category of the unit to receive & serve the guests. Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTSfeedback / RSTSfeedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM. Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required. Monitor the purchase / indent / requestions of each department, the accounts receivable(collection from debtors) and the accounts payable(payable to the vendors/ suppliers etc). Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, parstock levels, expiry etc) with the F & B Manager & Chef. Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase. Inspecting all departments for SOP implementation. Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitalityculture. Monitor the co-ordination between all departments for smooth & efficient operations. Assessing and reviewing customer satisfaction and service recovery process. Meet all dept. heads to review & train the staff to upkeep the human capital. Identifying staff learning needs and assisting with development Providing timely and constructive feedback to all direct reports as and when required either formally or informally. Conduct weekly / Daily meeting with marketingpeople for enquiry& follow up & conversion to grow up the business. Monitor and maintain operation & overheadcostin order to maintain maximum revenue to the organisation. Be on available on call 24 hours a day to resolve any urgent problems on emergencies. Responsible for the overall management of the operation of the hotel. Any other duties assigned. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Leave encashment Supplemental Pay: Performance bonus Ability to commute/relocate: Varkala, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Operation Manager: 5 years (Required) Work Location: In person
Key Responsibilities: Manage and optimize day-to-day business operations across departments. Develop and implement operational policies and procedures. Oversee budgeting, reporting, planning, and auditing. Analyze performance metrics and drive continuous improvement initiatives. Coordinate with HR to manage staffing levels, recruitment, and training. Ensure compliance with local, state, and federal regulations. Collaborate with other departments to support company-wide initiatives. Monitor supply chain, inventory, and procurement functions. Identify operational inefficiencies and implement solutions. Maintain high levels of customer satisfaction and service quality. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Leave encashment Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Key Responsibilities: Sales & Customer Service: Drive sales performance to meet or exceed targets. Provide excellent customer service and resolve any client complaints or concerns promptly. Monitor customer trends and feedback to improve overall service. Team Management: Recruit, train, and supervise showroom staff. Motivate and coach team members to meet individual and team goals. Conduct performance reviews and implement development plans. Visual Merchandising & Inventory: Maintain high standards of visual merchandising and showroom cleanliness. Ensure product displays are attractive and aligned with brand guidelines. Oversee inventory management, stock levels, and reordering processes. Operations & Reporting: Monitor daily operations and ensure all processes are followed efficiently. Prepare and analyze sales reports and KPIs; present performance updates to senior management. Ensure compliance with company policies, health and safety regulations, and legal requirements. Marketing & Promotions: Coordinate in-store promotions and product launches. Collaborate with the marketing team on local advertising and customer engagement strategies. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Leave encashment Experience: SHOWROOM MANAGER: 1 year (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Install, maintain, and repair electrical control, wiring, and lighting systems. Perform general electrical maintenance on internal wiring, switches, conduits, panels, and plant equipment. Conduct routine inspections of premises and equipment. Implement preventive maintenance programs for all electrical systems. Ensure compliance with electrical regulations and hotel standards. Collaborate with the maintenance team to plan and execute electrical installations and renovations. Respond promptly to all electrical-related issues reported by hotel staff and guests. Maintain an inventory of electrical parts and equipment, and place orders when necessary. Provide training and guidance to other members of the maintenance team on electrical safety procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Responding and attending to guest repair requests. Understanding and operating advanced electrical, plumbing, refrigeration, and boiler systems. Checking for new maintenance requests from the PMS (Property Management System) and updating remarks once the task is completed. Interpreting readings from meters & gauges and other measuring units. Prioritizing and organizing work assignments. Working under pressure situations and exercising good judgements. Focusing attention on details, speed, and accuracy. Performing maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Performing maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. Cleaning, lubricating, protecting, and otherwise maintaining all tools and equipment in the hotel. Operating as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Being available for any emergencies and acting in an engineering capacity to protect guests and associates, preserve the building and its systems during the emergency. * Must have the ability to handle the front office also. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Install, maintain, and repair electrical control, wiring, and lighting systems. Perform general electrical maintenance on internal wiring, switches, conduits, panels, and plant equipment. Conduct routine inspections of premises and equipment. Implement preventive maintenance programs for all electrical systems. Ensure compliance with electrical regulations and hotel standards. Collaborate with the maintenance team to plan and execute electrical installations and renovations. Respond promptly to all electrical-related issues reported by hotel staff and guests. Maintain an inventory of electrical parts and equipment, and place orders when necessary. Provide training and guidance to other members of the maintenance team on electrical safety procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Work Location: In person
Responding and attending to guest repair requests. Understanding and operating advanced electrical, plumbing, refrigeration, and boiler systems. Checking for new maintenance requests from the PMS (Property Management System) and updating remarks once the task is completed. Interpreting readings from meters & gauges and other measuring units. Prioritizing and organizing work assignments. Working under pressure situations and exercising good judgements. Focusing attention on details, speed, and accuracy. Performing maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Performing maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. Cleaning, lubricating, protecting, and otherwise maintaining all tools and equipment in the hotel. Operating as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Being available for any emergencies and acting in an engineering capacity to protect guests and associates, preserve the building and its systems during the emergency. * Must have the ability to handle the front office also. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Responding and attending to guest repair requests. Understanding and operating advanced electrical, plumbing, refrigeration, and boiler systems. Checking for new maintenance requests from the PMS (Property Management System) and updating remarks once the task is completed. Interpreting readings from meters & gauges and other measuring units. Prioritizing and organizing work assignments. Working under pressure situations and exercising good judgements. Focusing attention on details, speed, and accuracy. Performing maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Performing maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. Cleaning, lubricating, protecting, and otherwise maintaining all tools and equipment in the hotel. Operating as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Being available for any emergencies and acting in an engineering capacity to protect guests and associates, preserve the building and its systems during the emergency. * Must have the ability to handle the front office also. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Varkala, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Responding and attending to guest repair requests. Understanding and operating advanced electrical, plumbing, refrigeration, and boiler systems. Checking for new maintenance requests from the PMS (Property Management System) and updating remarks once the task is completed. Interpreting readings from meters & gauges and other measuring units. Prioritizing and organizing work assignments. Working under pressure situations and exercising good judgements. Focusing attention on details, speed, and accuracy. Performing maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Performing maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. Cleaning, lubricating, protecting, and otherwise maintaining all tools and equipment in the hotel. Operating as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Being available for any emergencies and acting in an engineering capacity to protect guests and associates, preserve the building and its systems during the emergency. * Must have the ability to handle the front office also. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Varkala, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: English (Preferred) Tamil (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Leave encashment Education: Bachelor's (Preferred) Experience: Front office Executive: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person