Front Office Administrator

Role:

Experience:

Notice Period:

Location:

Summary

Were seeking a proactive and polished Front Office & Operations Executive to lead our reception area and streamline backoffice processes. Theyll act as the face of the organization, greeting visitors, managing phone calls and mail, and ensuring a warm, professional reception environment. Supports core administrative and operational functions, coordinating meetings, travel, office supplies, bookkeeping, vendor relations, and maintaining office facilities.

What

• Serve as the first point of contact for all visitors, clients, and colleaguesgreeting everyone warmly, managing checkins, issuing passes, and providing directions.
• Handle multi-line phone systems, respond to emails, redirect inquiries professionally.
• Maintain a welcoming, organized reception and common areas.
• Manage company deliveries and mail, log documents, and coordinate with internal teams.
• Schedule and coordinate meetings, appointments, travel and accommodation for staff and guests.
• Assist with basic accounting tasks, e.g., invoice processing, petty cash, expense logging.
• Manage office supplies and pantry inventory, conduct periodic stocktaking, and place orders proactively.
• Liaise with vendors, service providers, and contractors for facility upkeep, maintenance, and events.
• Coordinate front-line housekeeping and pantry staff to maintain hygiene standards.
• Support internal communications, prepare documents, track office compliance and implement office policies as needed.
• Assist with planning events, including birthdays, festivals, teambuildings, and quarterly town halls.
• Coordinate meeting room bookings, ensure spaces are set up and equipped according to schedule.
• Maintain logs for office documentation, asset registers, access cards, and service schedules.
• Escalate and efficiently resolve facility issues (AC, pest, cleaning, security).

What

• Excellent communication (verbal + written) and customer service orientation.
• Strong organizational, multitasking, and timemanagement abilities.
• Proficient with MS Office (Outlook, Word, Excel); familiarity with office-management or hospitality systems is a plus.
• Attention to detail, discretion, tact, and maintaining confidentiality.
• Ability to work under pressure and handle escalations gracefully.
• Professional, presentable demeanor and strong inter-personal skills.

Education

• Bachelors Degree from an accredited university