Front Office Administrator

Role & responsibilities

Front Desk & Visitor Management

• Greet and assist visitors, ensuring a professional and friendly experience.
• Maintain visitor logs, issue visitor badges, and coordinate with security.
• Manage incoming calls, emails, and correspondence.
• Handle courier services (inward/outward) and manage delivery records.

Office Administration

• Maintain cleanliness and organization of the reception and common areas.
• Monitor office supplies and place orders as required.
• Coordinate with facility management vendors for housekeeping, security, pantry, and maintenance.
• Support meeting room bookings and ensure rooms are prepared with required amenities.

Employee Support

• Assist with onboarding coordination for new employees (ID cards, desk readiness, welcome kits).
• Help organize internal events, celebrations, and employee engagement activities.
• Provide general administrative support to HR, Admin, and Leadership teams as needed.

Document & Record Management

• Maintain updated contact lists, vendor information, and administrative records.
• Manage filing systems (physical and digital), ensuring accuracy and confidentiality.

Required Skills & Qualifications

• Bachelors degree or equivalent qualification preferred.
• 1–3 years of experience in front office, administration, or receptionist roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with MS Office (Word, Excel, Outlook).
• Pleasant, professional demeanor and customer-service mindset.

Preferred candidate profile

• Ability to handle stressful situations with calm and professionalism.
• High level of integrity, reliability, and attention to detail.
• Proactive, solution-oriented approach to tasks