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Spinny
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Front Desk Receptionist/Experience Manager - Female

Front Desk Receptionist/Experience Manager - Female

Spinny

1 - 6 years

1 - 3 Lacs

Pune Bengaluru Delhi / NCR

Posted:2 months ago| Platform:

Apply

Skills Required

Front Desk Sales Relationship Management Guest Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

Point of Contact:

Greet and welcome all walk-in customers professionally, creating a strong first impression of Spinny.
Understand customer needs and direct them to the appropriate Relationship Manager or team.

Customer Engagement:

Ensure a warm, personalized, and proactive experience during the customers entire hub visit.
Capture feedback and share insights for continuous improvement in customer service delivery.

Front Desk & Admin Operations:

Manage the front desk area, ensuring cleanliness and readiness at all times.
Maintain accurate logs of customer visits, queries, and escalations.
Support basic hub documentation and administrative tasks as required.

Eligibility & Requirements:

Experience in customer-facing roles (front desk, hospitality, or relationship management).
Excellent communication, presentation, and interpersonal skills.
Ability to multitask and remain calm under pressure.
A proactive and customer-first mindset, aligned with Spinny's mission of creating trust and transparency.

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