Front Desk Receptionist

Job Title: Front Office Executive

Location: SPR City, B&C Mills, New Farrance Rd, Perambur, Chennai, Tamil Nadu 600012
Department: Administration / Front Office
Reporting To: Admin Manager / Principal / HR

Job Summary:

The Front Office Executive will serve as the first point of contact for visitors, parents, and staff. This role involves managing the reception area, handling communication, and providing administrative support to ensure smooth daily operations.

Key Responsibilities:

• Greet and assist visitors, parents, and students in a professional and courteous manner.
• Manage incoming phone calls, emails, and inquiries and route them appropriately.
• Maintain a clean and welcoming reception area.
• Handle student and staff attendance entries, ID card distribution, and visitor logs.
• Assist in the admission process by directing inquiries to the admission counsellor.
• Manage couriers, mails, and official correspondence.
• Coordinate with housekeeping and facility teams to ensure upkeep of the front office.
• Maintain records of appointments, meetings, and schedules as directed.
• Provide support during school events, parent-teacher meetings, and administrative tasks.
• Handle emergency situations and escalate appropriately to authorities.

Key Skills & Competencies:

• Strong communication and interpersonal skills
• Professional appearance and courteous behavior
• Multitasking and time management abilities
• Basic computer proficiency (MS Office, Email, ERP/CRM systems)
• Ability to work under pressure and manage a fast-paced environment
• Attention to detail and organizational skills

Qualifications & Experience:

• Graduate in any discipline (preferred: Hospitality, Administration, or related field)
• 1–3 years of experience in front office/reception, preferably in an educational setup
• Fluency in English and local language(s)

Working Hours:

• As per school schedule (usually Monday to Saturday)
• Availability during school functions, admission seasons, and special events

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹46,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Work Location: In person