Front Desk Receptionist

Job Description

Ø Greeting patients standing. Ø Greeting Drs Standing. Ø Taking IPD Rounds Every Day. Ø Make Appointments on SD. Ø Inform Doctors of appointment. Ø Confirm timings/cancelled appointment info to patient & Doctors. Ø Check consulting rooms & get it neat & clean. Ø Coordinate with pathology for tests. Ø Coordinate with pharmacy. Ø Fill Register to admit patients. Ø Explain / Collect deposit as per room category. Ø To attend to telephone calls and to follow telephone manners. Ø To give appointments to patients after consulting the Doctors/technicians. Ø In case of delay, to inform the patient and brief appropriately. Ø To check the payment voucher for the investigation to be done. Ø To fill up the data sheets and handover it to the technicians. Ø To guide the patients for different investigations. Ø In case of any complaints, to take it to concerned authorities. Ø In-patient requests to be monitored and to complete the test on time. Ø To arrange for in-house transport if necessary. Ø To see that the patient’s films and reports are dispatched to the dispatch counter at the proper time. Ø Give appointments to job seekers Ø Prepare indent of consulting chambers Ø Memorise packages and consultant timings. Ø Make and update contact lists. Ø Manage Distribution & collection of Patient relative passes. Ø Manage OPD & IPD Cash. Ø Settlement of credit card machine. Ø Over giving to incoming executive. Ø Arrange ambulance & blood bank reservations and other transports needed in house or outdoor. Ø Maintaining office decorum. Ø Maintain cleanliness. Ø Uniform to be neat and clean. Ø Strictly follow duty rooster. Ø Take leaves responsibly. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person