Company Description Meenakshi Speech & Hearing Clinic (MSHC) is a specialized center for people with hearing, speech, and language disorders. Established by Mrs. Meenakshi Wadhera, MSHC is one of the most professional hearing care centers in Delhi and North India. Dedicated to improving lives through the use of ultra-modern techniques and technology, MSHC sets high standards of professionalism and quality. With 15 years of experience, MSHC has earned considerable goodwill for its dedication toward speech and hearing healthcare. Role Description This is a full-time, on-site role for a Front Desk Receptionist located in Agra . The Front Desk Receptionist will be responsible for managing phone calls, greeting and assisting clients and visitors, scheduling appointments, and performing clerical tasks. Day-to-day activities include maintaining a welcoming environment at the clinic, managing the front desk operations efficiently, and providing excellent customer service. Qualifications Phone Etiquette and Communication skills Location- Agra Assist in billing, payment collection, and basic administrative tasks Receptionist Duties and Clerical Skills Customer Service and Interpersonal skills Professional appearance and a positive attitude Ability to multitask and manage time efficiently High school diploma or equivalent; additional qualifications are a plus
Company Description Meenakshi Speech & Hearing Clinics Pvt. Ltd. is a leading centre for hearing, speech, and language disorders in Delhi and North India, established by Mrs. Meenakshi Wadhera. With over 25+ years of experience, MSHC is committed to improving the lives of individuals with hearing and speech impairments using state-of-the-art technology. Renowned for its quality of service and high standards of professionalism, MSHC stands out among its competitors. Our mission is to provide exceptional care and make a significant difference in the lives of our patients. Role: Customer Support Officer (Agra) We are looking for a dynamic and experienced Customer Support Officer to join our team in Agra. The ideal candidate should bring professionalism, organisational skills, and a patient-first approach to ensure smooth clinic operations. The Front Desk Receptionist will be responsible for managing front desk operations, attending to visitors, handling phone calls with proper etiquette, and providing excellent customer service. Additionally, the role includes clerical tasks, including maintaining records, scheduling appointments, and ensuring the smooth operation of the Clinics. 🔹 Key Responsibilities: Welcome and courteously assist patients and visitors. Manage front desk operations, including calls, appointments, and patient records. Handle data entry, reports, and maintain accurate databases using MS Excel. Coordinate with Head office, audiologists, branches and clinic staff for daily workflow. Daily follow-up with the customer and closing the Sale. 🔹 Required Qualifications & Skills: Education: Bachelor’s degree (mandatory). Experience: 4–5 years of experience as a Receptionist in a Clinic or Hospital. Location: Agra Proficiency in MS Excel and data handling. Strong communication and interpersonal skills. Ability to multitask, stay organised, and maintain a professional demeanour.