Front Desk Receptionist (MALE)

We are seeking a well-spoken, organized, and responsible Male Receptionist to serve as the first point of contact for clients and visitors at Hapinus Care. The ideal candidate should have excellent communication skills, a friendly attitude, and the ability to manage front desk operations efficiently in a healthcare setting.

Key Responsibilities:

• Greet clients and visitors warmly and direct them to the appropriate services
• Answer incoming phone calls, respond to inquiries, and schedule/reschedule appointments
• Maintain daily appointment logs and ensure timely updates in the clinic software
• Manage patient registration, file records, and ensure confidentiality
• Handle billing, invoice generation, and payment collection with accuracy
• Support therapists and administrative staff with front desk coordination
• Maintain the cleanliness and professional appearance of the reception area
• Monitor the waiting area and ensure a calm, welcoming environment for clients
• Handle walk-ins and emergencies tactfully and efficiently
• Follow up with clients regarding appointments, feedback, or documentation as needed

Required Skills & Qualifications:

• Minimum qualification: Bachelor’s degree preferred)
• Previous experience as a receptionist or front office executive, preferably in a clinic or hospital setting
• Proficient in MS Office (Word, Excel) and basic computer operations
• Good verbal and written communication in English and Malayalam
• Presentable, courteous, and empathetic in dealing with children and families
• Able to multitask and work under pressure
• Professional attitude with attention to detail and punctuality

Preferred Attributes:

• Experience with clinic management or appointment scheduling software
• Ability to handle administrative tasks with minimal supervision
• Willingness to work on weekends or extended hours, if needed

What We Offer:

• Competitive salary
• Supportive and collaborative team environment
• Training and growth opportunities in a professional healthcare setting
• A meaningful role contributing to mental health and child development services

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment
• Paid time off

Schedule:

• Evening shift
• Monday to Friday
• Rotational shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person