Greet patients and visitors in a warm and professional manner, ensuring a positive first impression of the fertility centre.
Manage the front desk, including answering phone calls, responding to emails, and handling patient inquiries with sensitivity and confidentiality.
Schedule and confirm appointments, coordinating with medical staff and managing the calendar efficiently to accommodate patient needs.
Process patient registrations and handle billing inquiries.
Maintain a clean and organized reception area, ensuring a comfortable and welcoming environment for patients and visitors.
Assist with administrative tasks such as filing, data entry, and maintaining patient records in accordance with privacy regulations.
Provide information and support to patients regarding centre services, treatment processes, and patient resources.
Collaborate with the medical and administrative staff to facilitate patient care and communicate any issues or concerns promptly.
Previous experience as a receptionist or in a customer service role, ideally in a healthcare or medical office setting.
Excellent communication and interpersonal skills, with the ability to interact compassionately with individuals from diverse backgrounds.
Strong organizational and multitasking skills, with a keen attention to detail.
Proficiency in Microsoft Office Suite and experience with medical software and patient management systems.
Ability to maintain confidentiality and handle sensitive information with discretion.
A compassionate and patient-centered approach, with a commitment to providing high-quality customer service.

Female Staff preferred

10 to 7Pm office timings

Immediate Joiner

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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