Key Responsibilities: Greet and assist patients, attendants, and visitors courteously and professionally. Manage patient registration, check-in, and billing coordination . Handle appointment scheduling and confirmations in coordination with doctors and the telecalling team. Maintain accurate records of patient visits, inquiries, and follow-ups. Handle cash collections , issue receipts, and coordinate with billing or accounts. Manage front desk phone calls , route calls appropriately, and respond to patient queries. Ensure the reception and waiting areas are neat, organized, and patient-friendly at all times. Support the operations team in patient flow management during peak hours and camps. Handle feedback forms, discharge files, and TPA document coordination as needed. Maintain confidentiality and uphold hospital service standards at all times. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person Expected Start Date: 01/11/2025
Key Responsibilities: Handle inbound and outbound calls related to patient inquiries, leads, and appointments. Provide accurate information about hospital services, Interventional Radiology procedures , and consultation availability. Follow up with leads generated from marketing campaigns, social media, and camps . Coordinate patient appointments with doctors and front office teams. Maintain patient records, inquiry logs, and follow-up status in CRM or Excel trackers. Ensure excellent patient experience through empathetic and professional communication. Support the marketing and business development team in camp confirmations, feedback calls, and post-visit follow-ups. Escalate complex or critical cases to the Head of Marketing or Operations Head . Meet daily/weekly call and conversion targets . Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Work Location: In person Expected Start Date: 01/11/2025
Key Responsibilities: Greet and assist patients, attendants, and visitors courteously and professionally. Manage patient registration, check-in, and billing coordination . Handle appointment scheduling and confirmations in coordination with doctors and the telecalling team. Maintain accurate records of patient visits, inquiries, and follow-ups. Handle cash collections , issue receipts, and coordinate with billing or accounts. Manage front desk phone calls , route calls appropriately, and respond to patient queries. Ensure the reception and waiting areas are neat, organized, and patient-friendly at all times. Support the operations team in patient flow management during peak hours and camps. Handle feedback forms, discharge files, and TPA document coordination as needed. Maintain confidentiality and uphold hospital service standards at all times. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person Expected Start Date: 01/11/2025
Key Responsibilities: Handle inbound and outbound calls related to patient inquiries, leads, and appointments. Provide accurate information about hospital services, Interventional Radiology procedures , and consultation availability. Follow up with leads generated from marketing campaigns, social media, and camps . Coordinate patient appointments with doctors and front office teams. Maintain patient records, inquiry logs, and follow-up status in CRM or Excel trackers. Ensure excellent patient experience through empathetic and professional communication. Support the marketing and business development team in camp confirmations, feedback calls, and post-visit follow-ups. Escalate complex or critical cases to the Head of Marketing or Operations Head . Meet daily/weekly call and conversion targets . Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Work Location: In person Expected Start Date: 01/11/2025