Front Desk Receptionist

0 years

1 - 2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet and assist patients, attendants, and visitors courteously and professionally.
  • Manage patient registration, check-in, and billing coordination.
  • Handle appointment scheduling and confirmations in coordination with doctors and the telecalling team.
  • Maintain accurate records of patient visits, inquiries, and follow-ups.
  • Handle cash collections, issue receipts, and coordinate with billing or accounts.
  • Manage front desk phone calls, route calls appropriately, and respond to patient queries.
  • Ensure the reception and waiting areas are neat, organized, and patient-friendly at all times.
  • Support the operations team in patient flow management during peak hours and camps.
  • Handle feedback forms, discharge files, and TPA document coordination as needed.
  • Maintain confidentiality and uphold hospital service standards at all times.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Expected Start Date: 01/11/2025

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