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Alumil
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Front Desk Officer

Front Desk Officer

0 years

|

3 - 4 Lacs

thane maharashtra india

Posted:2 days ago| Platform:

Apply

Skills Required

database management excel report inventory marketing effectiveness

Work Mode

On-site

Job Type

Full Time

Job Description

Maintaining the office front desk and receiving calls on the front desk
Database Management - Maintain all the leads in excel format
Use scripts provided to inform the clients about product's features and present their benefits
Calling leads generated from Events, Digital campaigns, Direct calls, showrooms etc
Segregating the leads
Assigning the filtered leads to the sales team
Follow up on the leads with the sales team
Preparing a report on the salient leads and achievements
Attending to customer grievances and passing it on to the technical team
Answering incoming calls from prospective customers
Maintaining the inventory of the marketing material
Take up the role of a showroom consultant once the showroom is in place

Requirements

Politeness
Organization
Good communication
Flexibility
Consistency
Willingness
Ability to communicate and think analytically
Ability to perform under pressure
A systematic and tactical way of working
Responsibility and effectiveness in lead-capturing

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