Front Desk Manager

Front Office Manager Job Duties

• Oversee daily front desk operations.
• Manage and train front desk staff.
• Handle guest check-ins and check-outs.
• Address guest inquiries and complaints.
• Coordinate with housekeeping and maintenance departments.
• Manage reservations and room assignments.
• Ensure accurate record-keeping and billing.
• Monitor front desk supplies and inventory.
• Maintain a welcoming and professional front desk environment.
• Ensure compliance with hotel policies and procedures.

SKILLS

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Proficiency in front desk software and reservation systems.
• Problem-solving and conflict resolution skills.
• Attention to detail and organizational skills.
• Ability to multitask and work under pressure.
• Customer service orientation.
• Knowledge of hotel operations and services.
• Financial management skills for budgeting and reporting.
• Flexibility to work various shifts, including weekends and holidays.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

• Hospital: 4 years (Required)

Language:

• English (Preferred)

Work Location: In person