Front Desk Manager

0 - 31 years

2 - 5 Lacs

mathikere bengaluru/bangalore

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

*Job Title:* Member Coordinator/Frontdesk manager *Key Responsibilities:* 1. Manage member registrations, renewals, and cancellations 2. Handle member inquiries, complaints, and feedback 3. Process payments, billing, and refunds 4. Maintain accurate member records and databases 5. Collaborate with other teams (e.g., fitness, sales) 6. Provide excellent customer service *Requirements:* 1. Excellent communication and interpersonal skills 2. Strong organizational and time management skills 3. Ability to work in a fast-paced environment 4. Basic knowledge of gym operations and membership management software *Goals:* 1. Ensure seamless member experience 2. Build strong relationships with members 3. Maintain accurate records and efficient processes This role focuses on member satisfaction, retention, and administrative tasks.

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