3533 Front Desk Jobs - Page 10

Job Summary: We are seeking a well-presented and efficient Front Desk Executive cum Admin to be the face of our organization and provide essential administrative support. The ideal candidate will manage front desk operations while handling a range of administrative tasks to ensure smooth day-to-day operations. Key Responsibilities: Greet and welcome visitors with a professional manner. Manage incoming calls, emails, and handle inquiries efficiently. Maintain the reception area and ensure it is clean and presentable at all times. Handle courier and postal services – receiving, logging, and dispatching. Schedule meetings, maintain calendars, and coordinate conference rooms. Manage office supplies inventory and place orders as needed. Support HR and Admin teams in documentation, filing, and data entry. Coordinate with housekeeping, security, and facility management teams. Assist in organizing company events, meetings, and travel arrangements. Maintain records of staff attendance, visitor logs, and access control. Provide hospitality services including refreshments, meeting room setup, and guest coordination. Requirements: Proven experience as a front desk executive, receptionist, or similar role. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, Outlook). Professional appearance and attitude. Strong organizational and multitasking abilities. Graduate in any discipline; additional administrative training is a plus. For more details contact [email protected] Job Type: Full-time Pay: ₹8,356.56 - ₹15,000.07 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Application Question(s): When can you Join? What is your highest education qualification? Experience: Front desk: 1 year (Required) Language: English (Required) Hindi (Required) Location: Mohali, Punjab (Required) Work Location: In person

Urgently Required Female Business Executives for our 4 Star Residency in Ernakulam. Fresher's also can apply. Computer Knowledge Preffered. Food and Accommodation will be Provided. Immediate Joining. Job Type: Full-time Pay: Up to ₹15,000.00 per month Work Location: In person Speak with the employer +91 9072359637

Vaidyaratnam Group, We are looking for a courteous and efficient Front Office Executive to be the first point of contact for our patients and visitors. The ideal candidate will ensure a smooth and welcoming experience while managing front desk operations with professionalism. Key Requirements: Graduate or Masters in Hospital Administration (preferred). Prior experience in front office, customer service, or hospital reception is an advantage. Excellent communication skills in English, Hindi and local language. Proficiency in MS Office and basic computer operations. Friendly, professional, and patient-centric approach. Local Candidates Preferred Key Responsibilities: Greet and assist patients, visitors, and guests in a polite and professional manner. Handle patient inquiries, appointments, and scheduling over the phone and in person. Maintain patient records, registration, and billing coordination with the accounts team. Manage front desk operations, including check-in/check-out and patient flow. Coordinate with doctors, therapists, and other departments for smooth service delivery. Handle incoming calls, emails, and correspondence. Ensure the reception area is tidy, organized, and presentable at all times. Provide information about hospital services, treatments, and facilities. Assist with administrative tasks such as filing, data entry, and report preparation. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Night shift Rotational shift Application Question(s): Where is your current location? Are you fluent in Hindi? What is your current salary? What is your expected salary? Are you fluent in English? Education: Bachelor's (Preferred) Work Location: In person

-- Key responsibilities include: Managing the front desk Visitor Greeting and Assistance: Answering phones and emails Administrative Support Record Keeping Attention to Details -- Required Candidate profile -- Strong communication skills Organizational & multitasking abilities Technical proficiency, & problem-solving skills Professional etiquette to create a positive first impression --

Call @7719734372 •Greet clients and visitors, ensuring professional and courteous interaction. •Manage calls, emails, and appointments efficiently. •Provide administrative support to the office team. •Maintain a welcoming atmosphere at office.

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Summary: The Front Office Executive is the first point of contact for visitors and clients, responsible for delivering exceptional customer service and administrative support. This role requires a friendly demeanor, excellent communication skills, and strong organizational abilities. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner. Maintain the reception area, keeping it tidy and presentable. Coordinate appointments and manage meeting room bookings. Handle incoming and outgoing mail and deliveries. Maintain visitor logs and issue visitor badges. Provide basic information about the organization to clients and visitors. Assist in administrative tasks such as data entry, filing, and record keeping. Coordinate with internal departments for smooth office operations. Manage inventory of office supplies and place orders when necessary. Requirements: Proven experience as a Front Office Executive or similar role. High school diploma or equivalent; a degree in administration or hospitality is a plus. Proficiency in MS Office (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and behavior. Ability to handle confidential information with integrity. Preferred Skills: Familiarity with front desk or office management tools (e.g., phone systems, printers). Customer service experience is a strong plus. Ability to work under pressure and in a fast-paced environment. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

We are seeking a professional, and efficient Front Office Executive to manage our front desk operations. The ideal candidate will be the first point of contact for visitors and employees, ensuring a welcoming and organized front office experience. Role & responsibilities Direct visitors to the appropriate person or department Answer, screen, and forward incoming phone calls Maintain a tidy and presentable reception area Handle incoming and outgoing correspondence (emails, packages, couriers) Schedule appointments and maintain calendars Assist in administrative tasks such as data entry, filing, and record keeping Coordinate with internal departments for smooth office operations Manage office supplies and inventory for the front desk Handle basic queries and provide accurate information to clients and guests Good verbal and written communication skills Preferred candidate profile Freshers can also Apply 15years of education is must (Bachelors degree or 12+ 3yrs diploma) Flexible with any shift Good Communication skills

-Assist with visitor verification and security protocols. -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Geetu: 9711150259 Perks and benefits 16+ Years old MNC

Responsibilities: * Greet visitors & manage front desk operations. Calling on leads provided * Schedule appointments via phone or email * Maintain customer database & update records * Answer calls, take messages & direct to appropriate staff

Role Description This is a full-time on-site role for a Front Desk Executive located in Ahmedabad at Entirety HR Solutions. The Front Desk Executive will be responsible for managing the front desk, answering incoming calls, coordinating office activities, and assisting with administrative tasks. Qualifications Excellent communication and interpersonal skills Organizational and multitasking abilities Proficiency in Microsoft Office applications Customer service oriented Ability to maintain confidentiality Previous experience in a similar role is a plus High school diploma or equivalent

srmb srijan ltd is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on

Job Overview: We are looking for a professional and friendly Front Desk Executive to welcome clients, answer calls, and provide administrative support at Suvarna Laxmi Nidhi Limited . As the first point of contact, you ll help ensure a positive experience for our clients and smooth branch operations. key Responsibilities: Greet clients and visitors in a professional and friendly manner. Answer phone calls, handle inquiries, and take messages. Assist with scheduling appointments and perform general administrative tasks. Maintain a clean and organized front desk area. Provide basic information about banking services and direct clients to the appropriate staff. Qualifications: High school diploma or equivalent. Strong communication and organizational skills. Previous customer service experience is a plus. Proficient in Microsoft Office Suite. Apply for this position Allowed Type(s): .pdf, .doc, .docx By Clicking the on Submit button, I agree that Suvarna laxmi nidhi limited may email, call or text me on the email ID and phone number provided by me using automated technology and/or prerecorded messages with informational messages, such as those relating to employment application and opportunities, as well as other Suvarna laxmi nidhi limited Careers news, services, and offers. *

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

Experience: Prior experience in Front Desk, Customer Handling, or Service Reception in EV/Automobile sector preferred Freshers with strong communication and presentation skills may also apply Key Responsibilities: Warmly welcome all walk-in customers and visitors Record vehicle details and create job cards in the system Handle incoming calls and route them to the concerned department Assist in preparing estimates, service updates, and delivery follow-ups Maintain visitor logbooks and schedule appointments Coordinate with workshop and service advisors for customer updates Provide customers with clear service-related information Maintain daily reporting and communication with the service manager Support in digital communication (WhatsApp Business, Emails, CRM tools) Essential Skills: Professional appearance and polite demeanor Strong verbal communication and customer-handling skills Time management and multitasking ability Basic understanding of EV vehicles and service workflow is an advantage Comfortable with digital tools and platforms Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Education: Bachelor's (Preferred) Work Location: In person

ALP Nishikawa Company Ltd. is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

The ALP Group is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. What will I be doing As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirms the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc. , to guests. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller s checks and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions e. g. Birthdays and Honeymoon. Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guest s accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton s brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors activities in order to be informed. Adhere to the hotel s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guest s folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton s brand standards. Attempt to communicate with guests in guests native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Familiar with and understand the front desk system, assisting staff to solve problems in the system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. What will I be doing As the Service Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise and manage the reception work during your duty period, ensuring that high quality and efficient service is provided. Communicate effectively with employees, provide clear instructions, pay attention to their performance and motivate them. Resolve all guest and staff difficulties and problems while following hotel rules and regulations, maintaining high quality and efficient service. Manage the Front Desk / Restaurant and handle any emergency on duty, with good judgment and determination. Extend friendly and sincere greetings, patiently listen, communicate and solve all guest and staff difficulties and problems. Play a leading role in the team and adjust work hours according to hotel requirements. Lead and motivate team members through training and consistent management. Take the necessary actions to deal with any complaints in a timely and effective manner, informing the Service Manager where appropriate, ensuring customer satisfaction with solutions. Maintain customer profile and information to ensure the validity and accuracy of the reservation. Arrange rooms according to guest reservations or preferences and carry out detailed inventory management. Maintain the accuracy of the hotel computer system information and data, facilitate the system operation, ensure the normal operation of front desk operating equipment and a clean work area. Know the latest information of hotel s surrounding area, places of interest, scenery, etc. , providing convenience to customers. Ensure the effective transmission of information and unfinished tasks to the relevant personnel one by one, to the satisfaction of guests. Participate in routine meetings and other meetings. Ensure the daily management of the Front Desk / Restaurant, including but not limited to work supervision, room assignment, reporting, credit limit checking, computer data backup and master account checking. Ensure the maintenance and necessary inventory of all equipment and keep all items in order. Follow health and safety, crisis management, disaster management and firefighting procedures, participating in the operation in the absence of the Guest Service Manager. Understand dietary requirements and can give appropriate advice and management. Master hotel product knowledge and provide relevant training to employees. Understand all restaurant dishes in order to recommend them to guests. Be familiar with all restaurant and hotel business hours. Follow service procedures to ensure that all areas of the restaurant meet breakfast, lunch and dinner service standards, including the preparation of the cashier desk, communication with the Chef, and details of the restaurant reservations. Check the daily restaurant reservations to ensure that staff can prepare according to reservations and set up the table correctly, making the appropriate preparation, and calling guests to confirm their reservations. Assist colleagues in the Dining Room and Kitchen when necessary and complete the tasks assigned by the manager. Check employee grooming to ensure that our team members receive our guests in the best possible spirit. Plan for any inadequacies in the work to avoid affecting the quality of customer service. Assist o prepare the schedule and work arrangement for each employee (Consider internal events, guest occupancy, special events, product promotions, etc. ). Assist the Front Desk to communicate with the team and care for guests. Check on guest satisfaction and give feedback to the relevant personnel if there are any comments, keeping a good record of customer comments. Work closely with Housekeeping and Engineering departments to ensure the integrity and cleanliness of departmental equipment. Establish good communication with Kitchen staff. Perform any other reasonable duties as assigned. The department reserves the right to change or supplement the job description if necessary.

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc Performs Front Desk duties in high demand times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Assistant Front Office Manager is responsible for supporting the Front Office Manager in overseeing the day-to-day operations of the front desk and guest services. This role ensures outstanding guest service, efficient check-in/check-out processes, and smooth coordination between departments to deliver a seamless guest experience. Assist in managing daily front office operations including reception, reservations, concierge, and guest services. Supervise and train front office staff, ensuring excellent customer service standards are met. Handle guest complaints and special requests professionally and efficiently. Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. Monitor room availability, rates, and bookings to optimize occupancy and revenue. Support staff scheduling, shift planning, and performance evaluations. Conduct daily briefings and ensure the front desk is adequately staffed. Ensure compliance with hotel policies, procedures, and safety regulations. Representing management in the absence of senior leaders. Maintain accurate records, reports, and logs as required by the management.

We are looking for a professional receptionist responsible for greeting clients and visitors, directing them to various parts of the office, answering phones, taking messages, and managing mail. The ideal candidate will have a professional attitude, strong organizational skills, and the ability to multitask effectively. Requirements Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g. printers). Professional attitude and appearance. Proficiency in the English language. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Strong multitasking and time-management skills. Customer service attitude.

Role & responsibilities Greet and welcome visitors in a warm and professional manner. Answer, screen, and forward incoming calls efficiently. Maintain a clean and organized reception area. Manage appointment scheduling and meeting room bookings. Handle incoming and outgoing mail, couriers, and deliveries. Assist with administrative tasks such as data entry, filing, and correspondence. Coordinate with different departments for office-related tasks. Ensure security protocols are followed, including visitor log maintenance. Provide general information about the company and direct inquiries appropriately.