3533 Front Desk Jobs - Page 8

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner What are we looking for Front Office Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner What are we looking for Front Office Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner What are we looking for Front Office Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner What are we looking for Front Office Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency

As Guest Experience Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Experience Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Guest Service/Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Guest Service department operates with a sales attitude and promotes the hotel brands loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Guest Service team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for Guest Experience Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

What will you be doing As the Front Desk Manager , you will be responsible for the strategic management of the Front Office department, ensuring all operations are in line with Hilton brand standards, policies, and procedures. Your key responsibilities will include: Guest Registration : Manage the guest registration process, including inputting and retrieving information, confirming guest details such as number of guests and room rates, and ensuring the correct room selection. Promotions & Programs : Promote Hilton marketing programs, including Hilton Honors, ensuring that guests are informed about special programs and benefits. Billing and Payments : Ensure accurate billing, process guest payments, and handle any issues related to charges or payments, including foreign currency exchange. Guest Interaction : Greet guests with a friendly welcome, listen to their requests, respond appropriately, and provide accurate information on hotel services and amenities. Complaint Resolution : Handle guest complaints promptly and efficiently, escalating to the Duty Manager or Guest Relations Manager when necessary, and following up to ensure satisfaction. Team Collaboration : Actively contribute to a cooperative, helpful, and kind work environment, participating in training sessions and sharing ideas to improve customer service. Executive Floor & VIP Services : Manage VIP guest arrangements, including room preferences, amenity setups, and the VIP gift amenity menu. Operational Communication : Work closely with various departments (Housekeeping, Food & Beverage, Engineering, IT) to ensure smooth operations and guest satisfaction. Front Desk Systems & Policies : Ensure efficient use of hotel front desk systems (e.g., Fidelio), maintaining rate integrity, following cash handling procedures, and adhering to all health and safety protocols. Sales Opportunities : Maximize revenue through sales opportunities, maintaining ethical standards while offering value for money to guests. Security & Emergency Protocols : Adhere to hotel security, emergency policies, and safety procedures. What are we looking for A Front Desk Manager serving Hilton brands should demonstrate the following skills and behaviors: Positive Attitude : Maintain a welcoming and positive demeanor toward guests and team members. Customer Service Focus : Commitment to delivering outstanding customer service and addressing guests needs effectively. Teamwork & Communication : Ability to work cooperatively within a team and communicate effectively across departments. Problem-Solving Skills : Ability to handle complaints and resolve issues promptly while maintaining a calm and professional demeanor. Attention to Detail : Ensure accuracy in all aspects of guest service, from registrations to billing and room assignments. Operational Efficiency : Knowledge of front desk operations, financial systems, and compliance with Hilton's brand standards. Key Attributes : Previous experience in front desk management or hospitality is preferred. Strong leadership and organizational skills. Ability to stay calm under pressure and in emergency situations. Knowledge of hotel systems (e.g., Fidelio, OnQ). Flexibility and adaptability in a fast-paced environment. This role is ideal for someone who thrives in a dynamic, customer-focused environment and is committed to providing excellent service while adhering to Hilton's brand standards.

As Front Office Apprentice, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Ensure accurate and efficient running of reception including check in/out procedures Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Answer switchboard calls, as required Ensure all Guest deliveries and messages are received effectively and efficiently Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Attend appropriate training courses, when required Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement What are we looking for Front Office Apprentice serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling

Guest Relations Executive The Guest Relations Executive provides leadership and guidance to the Guest Relations staff during the assigned shift to ensure consistent quality service is provided. What will I be doing As the Guest Relations Executive, you will be responsible for performing the following tasks to the highest standards: Team Supervision : Supervise the Guest Relations staff to ensure smooth and efficient operations during your shift. Provide clear directions and monitor performance to encourage improvement. Effective Communication : Communicate effectively, both verbally and in writing, to provide clear instructions to the team and maintain high levels of service. Problem Solving : Use creative management skills to solve guest and team member problems, ensuring compliance with Hilton's standards and providing consistent high-quality guest relations. Guest Concerns and Emergencies : Manage the desk, resolve guest concerns, and handle emergencies or challenges that may arise during your shift, exercising discretion and judgment in implementing solutions. Guest Welcome and Interaction : Greet guests with a friendly, sincere welcome, listen to their needs, and resolve any issues or concerns promptly. Provide personalized service for VIP guests. Team Training and Development : Actively participate in training and development, including formal training sessions and on-the-job training, ensuring all team members maintain consistent service standards. Induction and New Team Member Support : Facilitate the smooth induction and training of new team members, ensuring they are equipped to perform their duties competently. Guest Check-in and Service : Oversee guest check-ins, ensuring that registration cards are completed, reservation details are confirmed, and payment is secured. Ensure a warm and welcoming arrival experience. Guest Satisfaction and Follow-up : Handle complaints efficiently and follow-up with guests to ensure satisfaction with problem resolutions. Room Allocation and Preferences : Allocate rooms according to guest reservations, preferences, and specific requests. Maintain organized and sales-focused room inventory management. VIP Relations : Serve as the primary point of contact for VIP guests, ensuring they are treated personally and that their specific needs are met. Cross-department Communication : Liaise with Sales, Reservations, and the Business Development teams to manage corporate guest needs. Coordinate with Housekeeping, F&B, and other departments to ensure seamless service. Hilton Honors Promotion : Promote Hilton Honors membership to guests, ensuring that enrolled members receive personalized services and benefits. System and Record Management : Ensure guest profiles and reservation information are accurately entered into the system, and maintain updated guest records in line with Hilton's standards. Adherence to Brand Standards : Apply Hilton brand standards in all actions and interactions, setting an example for the team on how to implement those standards. Operational Reporting and Communication : Ensure that front desk operations, such as guest service manager checklists, billing instructions, and financial records, are completed efficiently and accurately. Health & Safety Compliance : Comply with Health & Safety regulations, emergency procedures, and fire safety standards. Act as part of the fire team when needed. Revenue and Sales Awareness : Keep up to date with competitor activities and ensure the hotel's selling strategy, including demand-based pricing, is followed. Maximize revenue while adhering to Hilton's ethical standards. Cost and Inventory Management : Maintain stock levels and ensure the front desk is properly stocked and requisitioned. Monitor costs to manage expenses effectively. Guest Relocation : Handle guest relocations as required, ensuring minimal disruption to the guest experience. Safety and Security : Maintain safety deposit boxes and ensure guests valuables are secure. Follow standard cash handling procedures and credit policies. Folio and Departure Efficiency : Ensure accurate charges on guest folios and efficient departure procedures. Other Responsibilities : Carry out any other reasonable duties as assigned by the management. What are we looking for A Guest Relations Executive serving Hilton Brands should possess the following qualities: Leadership and Supervision : Ability to effectively lead and motivate a team, ensuring consistent quality service. Problem-solving Skills : Strong ability to resolve guest concerns and emergencies, making sound decisions under pressure. Customer Service Orientation : Exceptional communication skills and a genuine passion for delivering personalized guest experiences. Training and Development Focus : Ability to train and develop team members to ensure they meet Hilton's service standards. Attention to Detail : High attention to detail in all aspects of guest interactions, room allocation, and operational procedures. Organizational Skills : Ability to manage multiple tasks efficiently while ensuring guest satisfaction and operational efficiency. Sales and Revenue Awareness : Knowledge of sales strategies and the ability to promote Hilton services and maximize revenue opportunities. Adaptability : Ability to work varying schedules and respond to the cyclical nature of the hospitality industry. Health & Safety Awareness : Commitment to ensuring that all safety and security regulations are followed.

What will I be doing As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally and in writing to provide clear directions to staff. Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements. Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations. Manage desk, resolve guest concerns, handle emergencies, and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice. Listen to and understand requests, issues, and situations from both guests and team members. Regular attendance in conformance with the standards established by Hilton from time to time. Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. Support and motivate front desk team members by leading by example and employing competent and consistent management practices. Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard. Attend training where and when required. Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law, and HR guidelines. Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate. Follows up with all guests to ensure satisfaction with problem resolutions. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. Liaise with Sales, Reservations, and the Business Development teams to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Allocate room in accordance to the guests reservations, preferences, and remarks, maintaining a systemized and sales-focused approach to room inventory management. Ensure that guests profiles and information are input into the Police Report system in a timely and accurate way. Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP, and other properties in China. Up to date with information on facilities, attractions, places of interest, sights, and activities in and around the hotel. Ensure communication, coordination, and cooperation between the front desk and other operating departments, specifically Housekeeping, FB, and Accounts. Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way. Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy, and organized way. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Conduct daily briefings, shift handovers, attend meetings, and effectively communicate information to team members. Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager's checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards. Check registration cards, meetings and functions information, billing instructions, financial records, and reservation backups to ensure that all information received is acted upon. Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties. Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked. Keep up to date and aware of competitor activities in order to be proactive and create market advantage. Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health Safety, Emergency Management, the Disaster manual, Fire procedures, and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO, and third-party payments for rooms, meetings, FB, and any other charges that may be incurred by guests. Maintain safety deposit boxes, ensuring that guests valuables are safe and secure at all times. Follow up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Manage costs effectively by minimizing and controlling expenses. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money. Handle guest relocations as required. Familiar with and master the Front Desk system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What will I be doing: As the Front Desk Manager , you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirm the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveler's checks, and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such as outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on-the-job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions (e.g., Birthdays and Honeymoon). Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations, and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guests accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton's brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP, and other properties in China. Up to date with information on facilities, attractions, places of interest, sights, and activities in and around the hotel. Effectively communicate, coordinate, and cooperate with Housekeeping, FB, Engineering, and IT. Report problems with hotel systems, hardware, or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings, and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors activities in order to be informed. Adhere to the hotel's selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value-for-money rates to guests. Comply with Health Safety, Emergency Management, Disaster manuals, Fire procedures, and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers, and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton's brand standards. Attempt to communicate with guests in guests native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel's security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations. Familiar with and understand the front desk system, assisting staff to solve problems in the system. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Front Desk Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow Hilton's standards.

We are looking for candidates who can handle our day to day operations. Female candidates will be preferred from Western Line. Working Days/Hours: 6 Days Working | 9 am - 6 pm | Sunday will be working (Week off will be during weekdays) Key Responsibilities: Ensuring that all the academic batches are run smoothly. The Admin will be coordinating with other Admins too. Interacting with Walkin Leads in person. Managing all the operational activities and day to day life-cycle of the institute such as batch formation and coordination, faculty coordination, classroom arrangement, etc. Should be extroverted & friendly in nature. Skills Required: Excellent verbal English communication. Mature, responsible, and able to work in a team. Possess a good attitude towards learning. Any experience is fine. Good time management. About Us: We are an IT Training Institute and provide courses in web design, Python, data science, Mobile App Development, Data Analytics, Digital Marketing, Software Testing, etc.. We were also featured in multiple magazines for the best office interiors and work environment. If you love to work with friendly people, then this is the right opportunity for you. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Application Question(s): Where you stay in Mumbai? Are you comfortable with Job role and salary range mentioned in JD? Work Location: In person

Job description Job role: Front Desk Executive Location: Candolim, Goa Department: Hotel operations Job experience: 3 years Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 1-3 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Experience: front office : 1 year (Preferred) Work Location: In person

Responsibilities: * Manage front desk operations * Greet guests & manage phone calls * Maintain guest satisfaction * Coordinate housekeeping services * Schedule appointments Over time allowance Annual bonus Sales incentives Performance bonus

Interested Candidates may directly share their resume at chitra.chauhan@medanta.org or visit for Walkin Interview (In Formals Only) -- Mon to Sat (9am to 4pm) Role & responsibilities Brief Job Role- Greets the patient/attendant according to the hour of the day. Displays warmth & care at customer interaction. Taking calls from internal & external customers. Guides the patients to their respective destination. Liaisons with doctors & other hospital staff Submits deposited cash/cheques/draft/credit slips to finance. Displays proactive co-operation, solution orientation Responsible for opening & closing of shifts on their respective counters. Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically. Achieving high levels of customer satisfaction at each interaction. Running the allotted counter as per the respective SOPs. Preferred candidate profile Any Graduate Good Communication skills Well Versed with Computers

Hiring for Receptionist / Billing Location- Pune (Satara Road, Hadapsar, Kondhwa, Ambegaon Bk, Kalyani Nagar) Shifts-Rotational (No Night Shift) Responsibilities Attend all patients and arrange the necessary things as per their requirements. Answering and transferring phone calls, taking messages, and responding to inquiries. Scheduling and confirming appointments for patients, and reminding them of upcoming appointments. Meeting the new admissions. Ensure general cleanliness of the floor. Communicate updates of the patients to their relatives time to time. Ensure that the patients / attenders are kept comfortable at all times & Engaging the patients. Maintaining self-grooming. Collecting the reports and handing to over to the customers at the time of inquiry. Calling up outpatient customers to find if they are happy with all the services provided. Interested candidates are encouraged to share their updated CV at lovenahar@vijayadiagnostic.in or call 8121011041 for further information. Regards, Talent Team Vijaya Diagnostics Limited, Pune

Roles & Responsibilities: Greet and welcome guests as soon as they arrive at the office. Notify company personnel of visitor arrival. Maintain security and telecommunications systems. Provide visitors with an appropriate answer for all their inquiries. The answer, screen, and forward incoming phone calls as necessary. Maintain employee and department directories. Receive, sort, and distribute daily mail/deliveries. Maintain security by following procedures; monitoring logbooks, and issuing visitor badges. Operate telecommunication systems by following the manufacturers instructions for house phone and console operation. Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Coordinating & monitoring with House Keeping in keeping the office in and around the area clean. Coordinating all the office vendors like Tea/Coffee, HK, Security etc. Maintaining Dcs, vendor invoice & office stock invoices etc. Coordinating with HR on interviews, onboarding, employee documents filing etc. Contribute to team effort by accomplishing related results as needed. Ensure the reception area is tidy and presentable, with all necessary stationery and material. Order front office supplies, House Keeping supplies and keep the inventory of stock. Update calendars and schedule meetings. Perform other clerical receptionist duties such as filing, photocopying, transcribing etc... Preferred Candidate Profile: Proven work experience as a Receptionist, Front Office Representative, or similar role. Professional attitude and appearance. Good written, verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Experience with administrative and clerical procedures. Hands-on experience with office equipment such as fax machines and printers. Multitasking and time-management skills, with the ability to prioritize tasks. How To Apply: Send your resume to hrsupport@selectsysamerica.com

Job Summary: We are seeking a highly organized and personable Receptionist cum Office Coordinator to join our dynamic team. The ideal candidate will be the first point of contact for our office and will also play a crucial role in managing daily office operations, supporting internal teams, and maintaining a professional and efficient workplace environment. Key Responsibilities: Greet and assist visitors, clients, and vendors in a friendly and professional manner Manage incoming phone calls, emails, and general inquiries Maintain a clean and organized reception area and meeting rooms Schedule and coordinate appointments, meetings, and conference calls Handle basic administrative tasks such as data entry, filing, and documentation Assist with office supplies inventory and procurement Support HR and admin departments with coordination and logistics Ensure smooth functioning of day-to-day office operations Maintain records of incoming and outgoing correspondence Coordinate with facility management and vendors for office maintenance Requirements: Proven experience as a receptionist, front desk representative, or similar role Strong organizational and multitasking abilities Excellent written and verbal communication skills Proficiency in MS Office (Word, Excel, Outlook) Positive attitude with a customer-oriented approach Ability to handle sensitive information with discretion High level of professionalism and punctuality What We Offer: Competitive salary and performance-based incentives Friendly and collaborative work environment Opportunities for career growth and development Exposure to diverse business functions and operations Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Inclusive Hiring: This role is open to candidates with disabilities (PwD) only. We are committed to building an inclusive workplace. Role Summary: We are seeking a warm, professional, and organized individual to manage our front desk operations, travel desk, and general administration. The role involves welcoming guests, managing appointments, coordinating travel and logistics, and supporting daily office administration. Key Responsibilities: Reception & Front Desk: Greet and welcome visitors, clients, and employees in a professional manner Manage the front desk incoming calls, emails, couriers, and inquiries Maintain visitor logs, issue visitor passes, and ensure guest comfort Administration: Maintain office supplies inventory and coordinate procurement Coordinate with vendors for housekeeping, maintenance, and pantry services Assist HR/Admin team with event planning, meeting room setups, and internal communication Travel Desk: Manage domestic travel bookings (air, train, taxi, hotel reservations) Coordinate travel itineraries and approvals Handle travel reimbursements and documentation General Support: Manage courier dispatch/receipts and documentation Ensure cleanliness and functionality of reception and meeting areas Provide administrative support to internal teams as needed Candidate Profile: Graduate (preferred but not mandatory) Good verbal and written communication skills (English & Hindi) Basic computer knowledge (MS Office, email handling) Polite, presentable, and dependable Experience in admin/reception/travel desk preferred but freshers welcome Candidates with physical disabilities are encouraged to apply Workstation and accessibility support can be provided as per requirement

We are looking for a smart, professional, and well-organized Front Desk Executive / Admin to manage our front office and provide administrative support across the organization.

KPMG India is looking for Receptionist - Receptionist Receptionist - Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

AGARWAL FASTNERS PVT LTD is looking for Marketing Coordinator at Corporate Office, Santacruz (E) to join our dynamic team and embark on a rewarding career journeyDesigning and implementing marketing campaignsIdentify and analyze competitorsPrepare reports by collecting and analyzing sales dataOrganize promotional activities for new products/servicesExperience with research methods using data analytics software

PROTEAN is looking for Senior Manager\/ Manager - Blockchain to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

Vihaa Multi Speciality Hospital is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

The dental bond is looking for Front desk executive to join our dynamic team and embark on a rewarding career journey Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

Job Title Executive - Club Job Description Summary Job Description * Reporting to management and assisting with administrative tasks. * Answering phone calls and forwarding calls to respective departments. * Scheduling and confirming appointments, meetings, and events. * Greeting and assisting visitors in a professional and friendly manner. * Handling enquiries and sorting mail copying, scanning, and filing documents. * Keeping track of office supplies and placing orders for replacements. * Education and professional qualifications Skills * Bachelors degree/Diploma in hospitality and hotel administration to a related course * Front desk experience in the hospitality industry preferred * Good written and verbal communication skills working knowledge of computer software, such as word processors, spreadsheets and presentation tools. Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from Being part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and Inclusion Were committed to providing work-life balance for our people in an inclusive, rewarding environment. . We have a vision of the future, where people simply belong. Thats why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us. INCO: Cushman & Wakefield