Front Desk Executive

2 years

1 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring a Front Desk Executive who will be the face of our Hotels. The ideal candidate should be courteous, patient, humble, and always maintain a professional demeanor while ensuring excellent guest experiences.

Key Responsibilities

  • Greet and welcome guests warmly on arrival, ensuring a pleasant first impression.
  • Manage guest check-in and check-out processes efficiently.
  • Answer and direct phone calls, emails, and guest queries promptly.
  • Handle reservations, bookings, and guest requests with accuracy and courtesy.
  • Coordinate with housekeeping, F&B, and other departments to ensure seamless service.
  • Maintain the reception area’s cleanliness and professional appearance.
  • Resolve guest concerns with patience, politeness, and professionalism.
  • Uphold high standards of discipline, grooming, and hospitality etiquette.

Key Requirements

  • Education: Graduate / Diploma in Hospitality Management preferred.

Experience:

  • 2+ years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.
  • Freshers can also apply.

Skills & Attributes:

  • Excellent communication (English & local language).
  • Humbleness, patience, and politeness are mandatory qualities.
  • Strong customer service orientation and problem-solving skills.
  • Professional grooming and pleasing personality.
  • Knowledge of reservation systems is an added advantage.

What We Offer

  • Competitive salary package.
  • Professional training and growth opportunities.
  • A dynamic and supportive hospitality work culture.

Job Type: Full-time

Pay: ₹14,000.00 - ₹26,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Expected Start Date: 30/08/2025

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