Front Desk Executive

Position Overview:

We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.

Key Responsibilities

• Greet and welcome visitors, students, and parents in a professional and friendly manner.

• Answer, screen, and forward incoming phone calls.

• Provide accurate information about Rus Education’s services, courses, universities, and admission process. • Maintain a clean and organized reception area.

• Schedule appointments and manage calendars for counsellors or management staff.

• Handle basic inquiries and route specific queries to the relevant department or personnel.

• Maintain visitor logs and ensure security protocols are followed.

• Receive and sort daily mail, deliveries, and couriers.

• Assist in administrative tasks such as data entry, maintaining records, and preparing reports.

• Coordinate with counsellors and back-office staff to ensure smooth flow of information and support.

Requirements

• Proven work experience as a receptionist, front office representative, or similar role.

• Proficiency in MS Office (Word, Excel, Outlook).

• Excellent verbal and written communication skills in English and Hindi.

• Professional appearance and demeanor.

• Strong organizational and multitasking abilities.

• Customer-service attitude.

• Ability to work independently and as part of a team.

• Minimum qualification: Graduate in any stream.