Front Desk Executive – Premium Fitness Club

Job Description

Position: Front Desk Executive – Premium Fitness Club (Open to International Candidates) Location: Vaishali Nagar, Jaipur Division: Front Office Department: Customer Experience Reports To: Facility Manager Employee Type: White-Collar Salary: Based on experience and fitness background Required Experience & Knowledge: Education: Graduate in any stream (Hospitality or Health Sciences preferred) Experience: Minimum 1 year in a customer-facing/front desk role, preferably in wellness, hospitality, or fitness sectors Industry Background: Preference for candidates from fitness centers, luxury retail, salons/spas, or high-end hospitality environments Key Responsibilities: Greet members and visitors with a professional, energetic demeanor Manage daily check-ins, walk-ins, and new member inquiries Handle front desk operations including calls, scheduling, and CRM entry Provide tours and explain memberships, facilities, and ongoing programs Promote upcoming fitness events, programs, and offers to members Skills Needed: Excellent communication and interpersonal skills Customer-first mindset with a polished, friendly appearance Basic computer proficiency (MS Excel, scheduling tools, CRM software) Time management and multitasking abilities Comfortable working flexible hours, including weekends and early/late shifts General Competencies: Energetic and health-conscious personality Team player with a proactive approach Quick learner and problem solver in a fast-paced environment Strong focus on member satisfaction and retention Apply Now! Show more Show less