Front Desk Executive

Job Description

URGENT HIRING || Front Desk Executive|| Mumbai Position: Front Desk Executive Experience- 3 years Ctc- upto 3 Lpa (depends on Interview) Working Days- 6 days Location: Mumbai Key Responsibilities: Welcome and greet guests as they arrive at the office and direct them to the appropriate person or department. Answer incoming calls, provide information as needed, forward calls to the appropriate personnel, and maintain an updated calendar for meetings. Ensure the reception area is clean, tidy, and well-presented, with all necessary supplies like pens, forms, and brochures. Maintain office security by following safety procedures, monitoring the logbook, issuing visitor badges, and controlling access at the reception desk. Receive, sort, and distribute daily mail and deliveries to the respective departments. ? Arrange travel and accommodations for staff and guests, and prepare necessary vouchers. ? Perform clerical tasks such as filing, photocopying, transcribing, and faxing. ? Track office expenses, prepare monthly expense sheets, and ensure that corresponding bills are maintained and submitted for approval. Prepare and maintain Management Information System (MIS) reports for management review. ? Maintain and update customer information in the CRM system. ? Assist in tracking customer interactions and generating reports. Support the sales and marketing teams by managing customer data and ensuring accurate records. Coordinate follow-up calls, emails, and reminders for customer engagement. Maintain and update the daily client visit reports of the sales team. Ensure timely collection of visit data from sales representatives and update records. ? Generate and share periodic reports on client visits, follow-ups, and pending actions. ? Coordinate between sales, front office, and management for smooth reporting and communication. Proficiency in MS Excel is a must. Ideal Candidate Profile: Experience: 5 years of relevant experience in a front desk or receptionist role, with strong organizational and communication skills. Skills: Excellent interpersonal skills, attention to detail, ability to manage multiple tasks, and proficiency in handling phone systems and office equipment. ? Qualification: Graduation (Any )