Front Desk Executive

Job Description

Company Description Welcome to Kiosist, your premier virtual front desk assistance provider for hotels in the USA. In just three years, we have rapidly grown into a flourishing team of 45+ professionals, focused on redefining guest experiences in the hospitality industry. We believe in revolutionizing the traditional front desk experience through hassle-free, cost-effective, and unique solutions. Leveraging cutting-edge technology and a dedicated team, we ensure personalized and memorable stays for every guest. Our services include Reservation Management, Guest Support, Multilingual Capabilities, and Check-In & Check-Out Management. Role Description This is a full-time on-site role for a Front Desk Executive located in Surat. The Front Desk Executive will be responsible for managing daily front desk operations, including greeting guests, handling reservations, answering phone calls, and providing exceptional customer service. Additionally, this role involves maintaining a tidy front desk area, managing check-in/check-out processes, and addressing guest inquiries with professionalism and efficiency. Qualifications Interpersonal Skills and Communication skills Proficiency in Phone Etiquette and Receptionist Duties Strong Customer Service skills Ability to handle multiple tasks efficiently, with attention to detail Excellent organizational skills and time management Prior experience in a hospitality or front desk role is a plus Proficiency in using front desk software and technologies Show more Show less