Front Desk Associate

We at SRG Eye Hospital, are seeking a professional, friendly, Front Desk Executive (Female) to be the first point of contact at our Eye Hospital. The ideal candidate will create a welcoming environment for patients while efficiently managing front desk operations and supporting the team with administrative tasks.

Job Responsibilities

- Greet and assist patients in a warm and professional manner.

- Answer phone calls, respond to emails, and schedule/reschedule patient appointments.

- Manage the Hospital's appointment scheduling software and maintain accurate patient records.

- Handle billing, payments, and insurance-related documentation.

- Maintain confidentiality of patient information in line with policies.

- Support day-to-day administrative tasks to ensure smooth operations.

- Coordinate with staff to optimize patient flow and reduce wait times.

Qualifications

- Previous experience as a receptionist, preferably in a healthcare sector.

- Excellent communication and interpersonal skills.

- Ability to multitask, prioritize, and work in a fast-paced environment.

- Professional appearance and a customer service–oriented mindset.

Job Types: Part-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

• Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: In person