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Niit Learning Systems
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Freshers Apply| Night Shift Voice Process | 5 Days| Work from Offfice

Freshers Apply| Night Shift Voice Process | 5 Days| Work from Offfice

Niit Learning Systems

0 - 4 years

0 - 1 Lacs

kolkata

Posted:2 days ago| Platform:

Apply

Skills Required

english bpo night shift customer service fluent voice process voice support us process communication skills fresher spoken english customer care fresher hiring customer handling international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Launch Your Career in Customer Service (Night Shift Voice Process)

NIIT Learning Systems

step into the corporate world

Customer Service Specialists

Position Overview

Role
: Customer Service Executive (Voice – Inbound, HRO Process)
Location
: Sector V, Salt Lake, Kolkata
Shift Timing
: Night Shift (One-way cab provided)
Work Schedule
: 5 Days a Week (Weekends Off!)

Who Can Apply?

We’re looking for individuals who are:

12th Pass or Awaiting Results
Graduates from any stream (B.A., B.Com, B.Sc., BBA, B.Ed., BHM, etc.)
Freshers or candidates with up to
4 years of experience
Comfortable with
spoken English
(neutral, Indian, or US accent)
Proficient in basic computer operations (Typing, MS Office, CRM tools)

Still pursuing graduation? No worries — you’re welcome to apply!

Your Day-to-Day Responsibilities

Handle inbound customer calls with empathy and clarity
Resolve queries efficiently with a focus on
first-call resolution
Achieve key performance metrics (CSAT, AHT, compliance)
Accurately document and follow up on customer interactions
Contribute improvement ideas —
your voice matters here!

Why Choose NIIT?

Industry-recognized training & certification
Clear growth path & upskilling opportunities
Supportive, employee-first work culture
Performance incentives
One-way night shift cab facility

Ready to Apply?

Jasleen.2.Kaur@niitmts.com

"Let your voice take you places — start your journey with NIIT today!

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Niit Learning Systems

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Gurgaon Haryana

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Freshers Apply| Night Shift Voice Process | 5 Days| Work from Offfice

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Launch Your Career in Customer Service (Night Shift Voice Process)

NIIT Learning Systems

step into the corporate world

Customer Service Specialists

Position Overview

Role

Location

Shift Timing

Work Schedule

Who Can Apply?

4 years of experience

spoken English

Your Day-to-Day Responsibilities

first-call resolution

your voice matters here!

Why Choose NIIT?

Ready to Apply?

Jasleen.2.Kaur@niitmts.com

More Jobs at Niit Learning Systems